I’ve never written a Google review before - hope that provides context for how disgusted & utterly appalled I am by our experience.
In pouring rain on Wednesday night, my sister & brother in law arrive at Select w/ their silent baby in a stroller & immediately are told VERY rudely by the owner that no strollers are allowed. They offered to disassemble it & put it in the back or under the table & were told that isn’t acceptable, they can leave it out on the street. My brother in law took it back to the car & returned soaked to the bone. As he was being forced out of Select w/ the stroller, my fiancé & I arrive. As my fiancé is trying to close my umbrella and shake the water off outside, the owner rudely says “are you going to close the door”.
We sit at the table. The waitress arrives, we ask if we can have a high chair. She replies that Select doesn’t have high chairs. We ask if we can pull up another chair or find a solution. I kid you not, she says “Sorry it’s not my restaurant, not my policy, not my problem. I’m from New York”. I’m completely at a loss as to what her being from New York has to do with anything unless there are zero babies or children in New York and she has never seen a baby before. Her attitude was repugnant & while I wouldn’t expect a restaurant to break its policy for us (although it would be nice if they could have just…been human, on a Wednesday night in a restaurant that was over 3/4 empty), I do expect to be treated with respect & graciousness by staff. I say this as someone w/ a long background in food service who never in my wildest nightmares could imagine speaking to a customer (or any person) this way.
The waitress also told us the policy is on the website - wasn’t aware I’m expected to read through each & every page of every restaurant website I go to prior to dining. Our reservation wasn’t even booked on the website! We booked on OpenTable - there is NOTHING about a stroller policy or even saying “refer to our website for our reservation policy”. I’d love to know if this restaurant is ADA compliant or if they turn wheelchair users away at the door or force them to leave the wheelchair outside & drag themselves around on the floor. Most businesses honor strollers as part of ADA, but this isn’t a business that sees customers as human beings - just money bags to fleece.
We left after spending over $100 on 6 drinks. No shot we’d give this restaurant or waitress another dime.
Select brands itself as “fine dining in a casual atmosphere”. Fine dining to me (and to most normal human beings who have actually experienced fine dining - and yes, that includes in NEW YORK, sweetheart) includes white glove customer service. To this restaurant, it clearly means exorbitant prices and that’s it. I’ve had the food here before. It’s nothing special. It’s certainly not worth $60/steak, $35/sandwich, or $25/cocktail. The prices on the website are NOT accurate & do not reflect the menu prices in the restaurant. My menu also arrived ripped up & with water stains. This would be the first “fine dining” restaurant I’ve been to that can’t provide a clean menu or even a liquor list. Ridiculous. You can’t call your restaurant “fine dining” & do nothing but charge high prices to embody the meaning of fine dining. It’s frankly laughable how much the owner thinks of himself & his restaurant given the actual experience provided.
The owner is an arrogant, pompous, self-important snollygoster. Pro-tip: search “select greenville” on reddit to learn about this upstanding individual & beacon of morality who scammed our federal government out of $2 million in PPP loans & sexually harasses his female staff.
None of us will ever return to Select. There are many “fine dining” restaurants in the area (& in nEw yORk) who not only have had zero issue w/ my niece’s stroller, but who have never treated us as if we are low rent criminals.
I hope this restaurant fails, that the owner faces justice for defrauding taxpayers, & that the uppity waitress takes her snide & mocking attitude back to New York where...
Read moreWe enjoyed a nice pre -Valentine's dinner at Select last weekend. We were given a generous gift card as a Christmas gift. The question my mother-in-law asked me was if the price is worth it. First, the waitress we had was very sweet and patient. I spent a lot of time studying the menu beforehand . Nothing really popped out to me so it took me a while to decide what I would get. The pictures on Google reviews helped me a lot with my decision. They had some Valentine specials and it threw my decision making off. The waitress realized that it stressed me out and was patient and showed me a picture of the dessert. We got the special appetizer and it ended up being twice the price of the usual appetizer. It was good, but not sure about $30 good. So be careful with that and ask for the prices. I got the smoldering intensity. It was very good and I enjoyed it. I do think it might be worth the $32. It was unique with hand made grit cakes. The sauce on top felt like a play on pimento cheese. It was a lot more filling than I thought it would be. It looked small in pictures .I wish the meals came with a salad. Everything is extra. Maybe that's a high end restaurant thing. My husband was not impressed with his pot roast and we both agree that my recipe is better. It did come with a ton of tender meat which helped with the lack of flavor. I got a drink with gin and blueberry. It was good, but I felt the $17 was a bit high. My husbands sour beer advertised as tasting like melted sherbet was very good and smooth. I wasn't impressed with the dessert which I was really looking forward to based on positive reviews. The cast iron skillet cookies were more of a glorified mug cake cooked in butter. I got the strawberry. It was made special by having a few real pieces of strawberry in the batter. He got the chocolate chip cookie. It was too soft. It did have lots of chocolate chips. Again, a tad pricey mug cake.I didn't finish my strawberry. I took it home and it definitely doesn't taste good at all if it's not fresh from the oven. We got a lot of things from the menu. The bill with tip was $200. We had a nice time together and the building was nice. We were seated very close and right in the middle of two couples. We could hear everyone's conversations. That was uncomfortable and took away from the romantic experience we were seeking. There are other more private tables. Next time, I'll be sure to request those. We arrived first and didn't know we were about to be sandwiched. The couple next to use was younger looking and we were also younger looking. The people at the nice tables looked older. I wondered if they gave them better tables because they thought they would spend more. Overall, it was a good experience. I definitely want to try their brunch or lunch. I would go again, but I would buy less. I would prefer another place for a high dollar occasion.
I did want to add, as I mentioned, the reviews reviews helped my experience. I thought a lot of the owners responses on Google were harsh. While I wasn't there ,and they may be true, the unprofessional tone left a sour initial impression. I tried to keep a positive and open mind and this is my...
Read moreThe staff is not prepared or educated for dietary restrictions even with prior notice. We entered in restrictions when the reservations were booked for our five year anniversary dinner. We never go out since my illness and my husband called days before to try to have a conversation about it and was told they’d have options. We stopped in an hour before the reservation and it wasn’t busy just to see if we could get an idea and they still didn’t have options ready to view, and the manager was clearly annoyed and said that they could have steak and lettuce with oil and vinegar prepared. They just kept saying they could modify when we got here, but that’s not normal protocol for this situation. We were asked what nightshades were which was nerve wrecking from the people who were supposed to have options prepared. The waitress was sure to tell us multiple times the easiest thing to modify would be the $350 Japanese wagyu. After going back and forth and having to ask what was in the house made dressing and them refusing to tell us but just assuring us that it was safe…which wasn’t reassuring after they had to ask what one of the restrictions were. We were treated like Slugworth trying to get the Wonka recipe when we were just trying to make sure I could have it. Then the waitress said, “Well if you would have called ahead and had this discussion before hand we could’ve had something ready.” I thought my husband was going to explode. We told her that not only had we put the restrictions on the reservation, but that we called AND stopped by an hour before and were blown off she kind of walked it back. We made the embarrassing decision to leave. Everyone we dealt with was rude and pushing the $350 flown in wagyu as my option was classless. My husband was just trying to do something special for our anniversary and it ended up with me crying in the parking lot apologizing that I’m sick and we can’t go out for one night even when we did everything we could to prepare and give them so much notice. Thankfully, Harvest Kitchen around the corner saved the night. I’m sure the food is delicious here, but based on the experience we had with multiple members of staff and from what I’ve heard from some others we’ve spoken to since it’s not a place I can recommend for someone who has restrictions.
edit the owner replied, as we all knew he would from the previous reviews. I actually waited over a week to see if someone would call and apologize before I posted this knowing the owner would be in attack mode. He wasn’t present so I’m not sure how he’s so confident in a situation that he wasn’t there for. My review stands word for word as I stated it. I never asked for labels. I asked what was in the “house made” salad dressing, which wouldn’t have a label I would think but instead of being told what the ingredients were I was just assured it was safe. We were kind and respectful and I think you can see by the responses on the poor reviews how you’ll be...
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