Caribou Coffee — Restaurant in Grimes

This location is my least favorite and is unfortunately the closest to my home. The constant upselling attempts are exhausting. You can’t order without having to spend 5 minutes saying no 8 different times. Before your coffee, you don’t understand how annoying this is honestly, especially after going more than 15 times.

Let me take you through my interaction I have every time trying to just get my coffee.

I’ll take a medium iced Carmel high rise. “Can I upgrade you to a large for 50 cents” NO “Can I get you an extra shot today” No. “Can I interest you in any food items today?” No, “Is there anything else I can get you today?” Yes, I need a small iced white mocha. “Would you like to upgrade to a medium for 30 cents more?” No. “Would you like an extra shot today” NO. “Is there anything else I can get...

There was a line and service was just a bit slow. None of that bothered me. The lady that took my order up sold me on an extra shot on both drinks and talked me into lemon bread. Had a laugh with the lady on the end of the speaker. I had an...

Absolutely beautiful store, extremely friendly staff! Britt was wonderful, she made my fresh press cold brew with oat milk just how I asked. She was so friendly and personable I will be...