C&G Grille — Restaurant in Gulfport

Absolutely horrible! We ate dinner here in May and really enjoyed our dinner and the service. Gumbo was probably the best we ever had at a restaurant & And my stuff flounder & husbands hamburger was great. Well, unfortunately, the second time around, not so much. We waited almost 45 minutes for our meal. I ordered the stuffed Flounder again and my husband ordered a shrimp Poboy.. When the food came out, I automatically noticed it did not look the same. The gumbo was A bowl of rice and thick floured broth. It was more like an étouffée with no meat at all. When the fish came out, it smelled disgusting and was very noticeable. The skin was hard as a rock, and when I peeled the skin back, the fish was mush. The presentation was nothing like I had before either. The people that were sitting next to us literally smelled the fish from their table. How in the world the cooks did not notice the bad fish, nor did the server. If I was the server, I would have never served that meal. I asked to see the manager, I believe her name was Sammy. She apologized and asked if I wanted anything else. I assumed she was going to comp the meal due to bad food and waiting for 45 minutes for that rancid food, and the gumbo being not gumbo at all! So I did order something else, something I did not really want, but the only thing that halfway appeal to me and that was the shrimp Poboy. By the time my food came out, my husband was already finished his dinner. The bill arrived, while I was in the middle of my meal, and we were still charged for both meals for the inconvenience. We planned our trip to the casino to eat dinner here for the stuffed fish and the shrimp Poboy. And if I knew the manager was not going take the meal off altogether, I would’ve never ordered another meal since my husband was already finished his. When the server came out with the check, I asked to see the manager again and he said OK. He came back and said I’m sorry, but the manager is dealing with two employees and she can’t come out to the table. Darrell also stated that it is your restaurant policy to not give away food if someone ate it. What?? Absolutely unprofessional. Under the circumstances, that were not my fault, He should’ve been handled totally differently. This is nothing a customer should have to deal with and to tell a server that the manager could not come to the table is insane to me. I asked if there were someone higher up to speak to, and he said she was gone for the day. Your restaurant obviously has issues with spoiled food & crap service. Your customer should always be first not your employees. That should’ve been put on hold for a few minutes while you tended to a customer. Your management team made it quite clear that a customer was not important. They made it loud and clear they did not want repeat service. We will not be coming back and we will let others know. And by the way, I did see another table returning their...

Took my family and my son here for his 21st birthday dinner. Wait and hostess staff were friendly and gracious. When the food got there 2 orders were ice cold, well done steak was bloody and my dinner was supposed to have risotto but was served over done potatoes instead. Prices were too high not to say something so I asked for a manager. Manager argued with me telling me it was rice not potatoes (she had no idea I have a diploma in cooking and catering and make risotto at home so I KNOW the difference). Then she snapped at me demanding to know what I expected her to do, remake or take it away? I told her I wanted the cold plates remade and mine taken off because I was too angry to eat now and asked for the bill. Bill looked like a jumbled mess where several items were added, then taken off, then added back. It was pointed out to me that a "discount " was given but when I added up the original order (including mine) the total I paid ended up being what I would've paid originally. I paid the bill and left as I was too furious to argue anymore. My family was so upset it absolutely ruined my son's birthday dinner. None of us will EVER go back there!! Save your money. There are much tastier and friendlier places to eat at...

The food was great, especially the pecan pie. Hostesses and cashier were fantastic too, and clearly they have good cooks. This five star goes to them.

If it were based solely on the manager however, I’d be leaving a one star. The one that seemed in charge last night was an older man who did not seem to have any respect for his workers, the people who are the face of the restaurant.

He fussed at the cashier about making mistakes with my order and the way he addressed her felt disrespectful and inappropriate, and she took it with a smile. Kudos to her, but she shouldn’t have had to, and I should’ve spoken up, but I was just shocked by his rudeness that was just treated as a normal interaction basically. The cashier’s only “mistake” was being kind and helpful. She didn’t make any mistake. I, the customer, made a mistake, and she was helping me fix it. She didn’t even have to honestly. She could’ve just said, “Sorry, but too late to change anything,” but instead showed understanding, respect, and compassion. The boss needs to treat her, and likely all of his employees, better. They’re doing their job right. He’s the one making the mistake of treating them inappropriately. To him: do better. To the staff: Keep...