Dairy Queen Grill & Chill — Restaurant in Guntersville

There I was. I had just finished grocery shopping, hungry, and ready to grab a quick bite to eat. I had already passed by Jack's and asked myself, "Why not give it a shot". I pulled into Jack's got to the Menu and was rather impressed. They had a wide variety of desserts, cheese curds, and I had heard they were really well known for their chicken strip meals so I ordered one of those. I get to the window to pay and glance to my right. I noticed another fast food restaurant right next door and thought maybe I'll try them next time im out and about and need a bite to eat. I lean my head back to read the sign better and behold.. the sign read Jack's... I glanced back in the window and noticed that the "Jack's" I was at had a surprising amount of Dairy Queen Decor and advertisements... Imagine how dumb I felt. 😂 my own idiocy aside the food was pretty good. The service was okay. Wouldn't call it welcoming but wouldn't say it was the worst. I will say its the best Jack's I've ever had from a...

Worst experience. Guy in the drive thru taking orders was not trained very well, and likely high. Ordered a couple of sundaes and a blizzard. Chocolate sundae with m&m candies and whipped cream. Twice he asked me if I wanted the chocolate on the sundaes. After repeating my order 3 times he tells me to pull forward. I pull around and he then hands me the sundaes, no lid, spoon stuck into the top of it. I ask if there is a lid for them, he then hands them to me and looks super confused. He then barely tips my blizzard due to it already being half melted. Will not be returning, don't waste your time...

I eat at Dairy Queen pretty frequently in Florence, AL and decided to stop while here in Guntersville, AL. The staff was friendly enough and the food came out hot and tasted alright.

However, surprisingly, the Florence location I visit is better in every way and even brings it to your table. This DQ you can substitute everything in the $5 Lunch Box except the drink to which they tell you that they "can't do ANY substitutions on the $5 box". I always pay extra to get a Julius with my lunch box in Florence so not being able to do that here is pretty irritating... Such inconsistency in...