Bonanza Colombian Delights — Restaurant in Hackensack

I was walking down main Street looking for a place to sit and have breakfast. I cam across this place so I decided so go inside and give it a try. For presentation I give it 5 stars. Looks very nice and clean also the baked goodies that we on display looked so mouth watering and delicious. Here comes the crazy Part. So I came and waited by the hostess station to be seated. There was no hostess there only one waitress. I waited patient for 5 minutes. Now the staff that was behind the counter of the bakery side stared me dead in the face 2 guys and 1 girl. I stared them back they said nothing just looked my way again and looked away. Finally after 12 minutes the waitress came over. I told her,I was waiting here for ten minutes and no one even said. Good morning she'll be right with you at least. It was if I don't even exist. She didn't say anything just looked at me so I left. It's not like they had crowds of people line up or they were full to capacity. This sort of behavior is very uncalled for extremely rude and unpolite. Why would I give this place my service or money. What a shame that after being human and reaching the age of adulthood some people still don't understand basic mannerism and how to be courtesy and polite. That all I have to say about this place....

Not coming back here. I usually do not post things like this but what happened today it’s just infuriating. I’m not gonna comment on food taste and quality, which is not the greatest, but the fact that I ordered a plate and got something completely different just ruined my night. I ordered a Bonanza Bowl which is supposed to come with chicken, rice, avocado and fried plantain. Instead I got a plate of rice, lettuce, corn, tomato, onions, some green plantains and a slice of avocado…. This plate is nothing remotely close to any bowls they have on the menu. Why are these other ingredients I did not order and do not eat in the plate. And most important where is the chicken? I honestly feel that they didn’t have what I order and instead just gave me whatever left over ingredients they had available without notice. This is just un aceptable, spent $12.95 just on a plate that went to waste with the exception of the plantains and avocado that I ate. Definitely do not...

Ordered a beef soup which came with salad. As I am chewing salad, I could literally hear something crack in my mouth. It was a CRACKED DISH PART! 😱 Called manager. She said nothing wrong with the kitchen. Just said sorry and walked away. Really? Hey manager, if this was your family chewing that dish in their mouth, will you be okay with the solution you have shown? The manager walked away and ignored me on my way out (What an attitude she had..) My throat felt completely uncomfortable for hours after this experience. If I have swallowed it and ran into a bigger medical problems, this is a lawsuit. This is a very serious issue that local health department needs to do an inspection. These people working here have no idea of food safety. Watch out folks. You might need to go to ER to get the dish particles out in your throat, hopefully not in intestines. (and I found a review on Yelp saying there was a giant ROACH in their coffee....