China House — Restaurant in Hackensack

Do yourself a favor and stay away from this place he is the biggest crook he will add extra charges while ringing you up without even letting you know what he's charging you for. For example if you ask for extra barbecue sauce on your ribs while he's cooking them he'll charge you $1.50 extraa then when you pick up your order because they don't deliver he'll ask you do you want a bag and if you say yes he'll charge you $0.55 for the bag. Without telling you it's costing you. There's not a Chinese restaurant in Bergen county that charges you for bags to put your food. And if that's not bad enough even though you're paying with your credit card and its over $10 he will charge your credit card extra money also. Please stay away from this place. And the price he charges you for food is not the prices on the menu. If you order a combination you get more rice than the actual food you ordered. What he's doing is illegal and I will be reporting him. I am sick and tired of him ripping off people that walk through those doors I'm not the first and I won't be the last check out...

Worst place ever! Ordered fried cheese wontons and specially asked to make sure they would put the red sauce on the side. Get the food no red sauce. Called them back and they flat out called me a liar and said that it was there. It clearly was not there opened the bags and separated them to make sure. Then they kept saying liar liar liar, and then said if I'm lying then they will never serve me again and said Jesus Christ it's just a sauce. Are you kidding me worst service ever and then they said that if we want the sauce then we have to go and pick it up and they wouldn't bring it. It's not my fault that they forgot the sauce. It would've been different if I never ask but I did and then they blame me calling me a liar. I will never order from them again and nobody should support a business where people don't know how to talk to one another and provide...

Simple order Greeted with no smile sort of an attitude because he was reading and had to get up. I ignored that. Placed the order paid and sat in my car to wait. It might have been 4 minutes past his 10 min estimate. The guy comes out to my car knocking hard on my car window with same twisted face. When i went in i said you could have brought it out - that’s customer service. Only said that because the way he knocked on my car window. Then his twisted face turned into a twisted smirk and said I didn’t know what kind of sauce you wanted. Don’t ever knock on a customers window so aggressively. The order was already paid for what was the rush and why are you greeting your customers like you’re paying them to eat there. Won’t be back. I don’t care what I spend treat me like you appreciate the dollar and...