Kunkel's Seafood & Steakhouse — Restaurant in Haddon Heights

FOR SOME REASON MY INITIAL REVIEW HAS BEEN REMOVED. It’s unfortunate because my experience was very real and no one should be deprived of knowing my experience. This is the email I sent this establishment following my experience and apparently they think they are above responding. Therefore sharing on Google was my only recourse for ensuring they were informed.

Hi...

I just wanted to take a moment to share my thoughts about my dining experience last night. Firstly, I’d like to say I am a proponent of the independent restaurant. I feel as if many times it the best dining experience. The attention and autonomy to create unique recipes fosters a special atmosphere. Your establishment is beautiful. The decor and ambiance is amazing. We were greeted and seated right away, in spite of our tardiness. Our Server was highly informative and cordial. Our appetizers we’re phenomenal. It is clear that the recipes are carefully crafted. All of the flavors to every single dish were enjoyed by everyone in our party. However, your must take a hard look and your chef. There were three orders of Red Snapper that came to our table. ALL of those orders were overcooked. We did not have them re-fired because as I mentioned earlier, the flavors were fantastic. The guest of honor at our table (The actual ONLY reason we chose to dine at your restaurant) ordered lobster. It came out severely under cooked. When we mentioned this, there was no hesitation to have it redone. The problem lies in the fact that when the replacement dish came out, it was half the size of the original tail and also severely OVERcooked. While I understand that not EVERY dish can be perfect EVERY time, I do expect a certain level of excellence when I chose a restaurant with dishes at your price point. We are grateful for the attempt to make up for some of our disappointment already expressed while we were dining with the complimentary dessert. Unfortunately, even that was not satisfactory. I ordered the pound cake (which tasted delicious), but where was the fruit that was supposed to accompany it? If you are going to make a gesture in order to make up for something, please follow through all the way or mention that is not going to be as expected. The financial and social environment we are in makes me want to support independent establishments such as yourselves more than anything. This message is merely to let you know that there is room for improvement. There really is no actual reason for me to recommend your restaurant to anyone or or return to your restaurant anytime soon. Nonetheless, thank you for your time and I hope this feedback will help you with your...

ZERO STARS ZERO STARS . Poorly cooked steaks . The daughter of the owner was a brute. She started tossing her hand up in my face while anxiously and frustratedly telling me to be calm and everything is coming out . I was very calm and did not send any angry vibes out to her . After about an hour and a half of waiting the food finally came out all our meals were put together very poorly and fast , almost like they forgot about it and threw it on the grill again just to get it out . They were more worried about serving their own family members rather than serving paying customers . Apparently what happened was one of the 3 cooks got sick , atleast that’s what was said in the beginning . Then moments later we heard that he actually quit so now only down to 2 cooks and also keep in mind there were max 6 parties of 2 people in the restaurant not including our party of 5 . Most of these people already had their food or came after we arrived and got served before us. Such a “classy “ restaurant should be prepared for situations such as this . And not just have the elderly mother who i assume owns the restaurant going from table to table saying I’m sorry it’s usually not like this . Understandable but the Daughter or one of the many family members eating drinking having a good time should have stepped up and not have been talking to me in an unprofessional manner and also shooting glares at me the rest of the time we waited for our food . If i could rate negative stars i would . NEVER GOING BACK EVER and if the owners or whomever read this or see this review i hope something gets done because it was truely the most dissatisfying , and disgraceful experience I’ve had in my entire life . Better cooking and service done at...

I recently had the pleasure of dining at Kunkels, a restaurant that exceeded all of my expectations. From the moment I stepped through the doors, I was greeted with warm hospitality and impeccable service. The staff went above and beyond to ensure that my dining experience was nothing short of extraordinary.

The ambiance of the restaurant was elegant and sophisticated, creating the perfect setting for a memorable meal. The attention to detail in the decor and lighting added to the overall luxurious atmosphere. It was evident that every aspect of the restaurant had been thoughtfully designed to provide a truly exceptional dining experience.

Now, let's talk about the food. The menu at Kunkels is nothing short of a culinary masterpiece. Each dish was beautifully presented and bursting with flavor. From the appetizers to the main course and desserts, every bite was a delightful journey for the senses. The chef's creativity and expertise shone through in every dish.

Lastly, I would like to express my appreciation for the exceptional service provided by the waitstaff at Kunkels. They were attentive, professional, and truly made me feel like a valued guest. From their knowledge of the menu to their prompt and efficient service, they ensured that my dining experience was flawless.

In conclusion, Kunkels is a restaurant that excels in every aspect. From the exquisite food to the impeccable service, I cannot recommend this restaurant enough. Whether you're celebrating a special occasion or simply looking for a remarkable dining experience, Kunkels is the perfect choice."

Ree, you are truly an exceptional host that deserves all the accolades. Keep up the...