Kunkel's Seafood & Steakhouse

FOR SOME REASON MY INITIAL REVIEW HAS BEEN REMOVED. It’s unfortunate because my experience was very real and no one should be deprived of knowing my experience. This is the email I sent this establishment following my experience and apparently they think they are above responding. Therefore sharing on Google was my only recourse for ensuring they were informed.

Hi...

I just wanted to take a moment to share my thoughts about my dining experience last night. Firstly, I’d like to say I am a proponent of the independent restaurant. I feel as if many times it the best dining experience. The attention and autonomy to create unique recipes fosters a special atmosphere. Your establishment is beautiful. The decor and ambiance is amazing. We were greeted and seated right away, in spite of our tardiness. Our Server was highly informative and cordial. Our appetizers we’re phenomenal. It is clear that the recipes are carefully crafted. All of the flavors to every single dish were enjoyed by everyone in our party. However, your must take a hard look and your chef. There were three orders of Red Snapper that came to our table. ALL of those orders were overcooked. We did not have them re-fired because as I mentioned earlier, the flavors were fantastic. The guest of honor at our table (The actual ONLY reason we chose to dine at your restaurant) ordered lobster. It came out severely under cooked. When we mentioned this, there was no hesitation to have it redone. The problem lies in the fact that when the replacement dish came out, it was half the size of the original tail and also severely OVERcooked. While I understand that not EVERY dish can be perfect EVERY time, I do expect a certain level of excellence when I chose a restaurant with dishes at your price point. We are grateful for the attempt to make up for some of our disappointment already expressed while we were dining with the complimentary dessert. Unfortunately, even that was not satisfactory. I ordered the pound cake (which tasted delicious), but where was the fruit that was supposed to accompany it? If you are going to make a gesture in order to make up for something, please follow through all the way or mention that is not going to be as expected. The financial and social environment we are in makes me want to support independent establishments such as yourselves more than anything. This message is merely to let you know that there is room for improvement. There really is no actual reason for me to recommend your restaurant to anyone or or return to your restaurant anytime soon. Nonetheless, thank you for your time and I hope this feedback will help you with your future patrons.