Bricco Coal Fired Pizza — Restaurant in Haddon Township

Edited for clarity: We are able to track the driver who took just under 12 minutes to travel from your establishment to our house. Some cooling is to be expected but cold to the touch pizza, wings, and meatballs in under 12 minutes is a no brainer unacceptable. While I would normally call a place with any issue's (everyone has a bad day here and there) sending the food out in the condition you allowed was all I needed to know. Someone had to actually look at this food, handle this food, and then pack this food knowing it was burnt as in burnt through not residual from the oven. Perhaps spending a little more time correcting these issues in house versus chirping back with defensive excuses would help. Extreme ownership goes a long way. Especially in our area.

Order placed at 5:15 on 01/01/24. Follow up advisement had delivery arriving by 6:15. Food arrived at 7:00. Ordered pizza well done, wings crispy with an accompanying side of meatballs. Per driver, the food was not ready and she had waited nearly 2 hrs for same. Cannot verify this but the food arrived cold as in chilly. Both the wings and Pizza were/are inedible and appeared as if they were in a house fire vs a coal fired oven. The meatballs were also cold, were tossed in with a salad and tasted like same. How/why this food was allowed to leave the establishment let alone for a paying customers is a question for the ages. We have eaten here a few times and ordered the same food in the same fashion. All was great the first 4/5 times however, the last few times produced gradual decline leading to today’s charred mess. This cannot be blamed on coal fire residue, the food was burnt, period. Once one of our favorite dining spots is a no go...

Just what I expected...my family (of 6) went for a birthday celebration at lunch time. We all ordered different things, including 2 pizzas (they were 10" pizzas so they werent very large.) Most of the food looked really good and those who didn't order the pizza or the mac and cheese seemed to enjoy it.

The pizza was disappointing for a place that specializes in pizza. Can someone tell me when it became okay to charge so much for a circle of bread with little bits of stuff on it?? Why is it okay to charge $16.00+ for a splotch of sauce and then $2.00 per topping? In addition, to the skimpiness, its burned. Not a little bit burned, I'm talking someone's-soccer-team-was-losing kind of distracted, as my expensive little pie burned away in that expensive coal-fired oven. After they dried their tears, they remembered to pull my very well done little investment out and served it. At least it was hot. (Now, contrary to popular belief, coal-fired does not automatically mean burned to a crisp.) I can say if it wasn't so expensive or burned it woud have been pretty tasty. I ordered a "tomato pie" with roasted chicken, red peppers and onions. It was lightly sprinkled with each of those ingredients and then put in the oven to render the dough into a charcoal platter. Its too bad really because thats a lot of what I read in the reviews about the pizza before going there but there wasn't much else I could eat there due to stomach issues. I hear charcoal is good for the stomach...

On a brighter note, if you order the aroncini rice balls, or a salad, or the meatballs (straight, no pasta or bread with the salad) you should be...

We were here the other day and decided to get a quick bite to eat. The place is small but cozy as others have noted. Also, our waitress was timely, attentive and sweet. However, we made the mistake of ordering something not pizza and we both regretted our decision. We ordered a chicken panini and the smashed meatball with salad and fries. We ordered a kids pizza as well. Our toddler's regular plain cheese pizza was the only meal that was ok. I ended up eating two slices from her pie as we were really hungry. The pizza and fries were a bit oily for us. Since we have a toddler we usually just bite the bullet and say "check, please!" and just leave to save time and hassle, but I couldn't lie and say it was good when the waitress asked if we were enjoying our meal. She could also see, clearly with her own eyes that I only took 1 bite out of my panini and could not eat the rest. The salad was good, we just did not like the dressing on them or lack thereof. Her response was that she had no authority as a waitress to do anything about it. She said we had to talk to a manager if we wanted to. With a screaming and tired toddler this was something we had no time to do then but this type of response was sure to make my day and ensure a no-repeat visit from me. She was kind and sweet, but they should be given the authority to provide some customer service. Otherwise, everything was okay. If you must get anything try their pizzas, but get the order made up-front yourself to ensure its not over-cooked or under-cooked. The prices are...