Burger King — Restaurant in Hamden

Today 9/13/22 at about 1230 pm, I ordered a chicken sandwich and fries. The drive thur cashier was sooooooooo dirty. She handled the cash and at the same time she grabbed the French fries with her bare hands, no gloves . Her dirty fingers were inside the french fry holder, touching all the fries that were sticking out on top. I told her im not eating those fries with your dirty money hands. Her reply was “ I can’t hold the fries another way it’s way tooooo difficult “. Maybe wear gloves since you were touching all the dirty money. She was angry and acted as If I was a problem for wanting clean food . She was unprofessional. Second she didn’t throw the dirty French fries away in a garbage pal but put them into another bag for another customer...

Once in a while I like to treat myself to an impossible whopper with onion rings. Each time I place my order I have to state do not put the ketchup on top of my fries please put the ketchup in another bag. 9 out of 10 times I get a very negative response. I explained to the employee That all day people are digging in that container of ketchup and I don't want that to be placed on top of my exposed fries. Some of the employees understand and some of them do not and they show it in their face. No one wants to eat contaminated fries! Customer service is important being healthy exceeds that a million times over. This needs to be done another way, provide better training!!! Do better Burger...

There's a worker called "Hilda" I believe (she stopped wearing her name tag and refused to tell me what her name was) who is sure to ruin your lunch. She's rude to the point of being comic, like something in a movie. On one visit she told me to "go sit down" after I informed her she misunderstood my order. Another time she finished bagging my order and let it sit there (making eye contact) until I specifically asked her if it was my order. It was. She subsequently stood there staring at me. Lol. Don't expect much in the way of costumer service from her-- I just leave and go to Wendy's next door if I see her inside.

The rest of the staff are fine and the facility is...