Opa Greek Restaurant — Restaurant in Hamilton Township

Update: The response from the business is appreciated, however there is no mention of "bring in your receipt/pictures and we'll refund or replace everything that was missing or incorrect." Anytime I've tried to broach the subject with the man who is usually in charge on weekdays he says, "my daughter handles that" and pleads ignorance. After so many orders I'm out over $100 on food that was never received or was incorrect/missing the majority of ingredients, etc. I'd love to continue supporting a small family owned business that I honestly enjoy, but how when I have no recourse?

Okay someone finally needs to be honest about what a s%*& show this place can be. The food is good, no doubt. But good luck getting it! When Aphrodite is working you'll have a little more luck. Otherwise... yeah. We've ordered over a dozen times, every single time was a nightmare. No order is ever quite right, you won't get a refund or be comped for it either. The few times we tried eating in it took 2-3+ hours to be served, we never got the drinks we ordered, the charges were wrong. Each time we eventually gave up and asked for the food to-go, and when it finally arrived it was missing ingredients. Never once had a comped drink or dessert for all the hassle (not that we would expect it to actually come, so no difference). After 6 months of swearing I wouldn't put us through that another time I tried again. My greek salad was missing olives, feta, dressing, and tomatoes. My husband's pizza was wrong and his side of tzatziki was not only missing but charged as the $8 appetizer, not the small side he ordered that costs under $1. People were upset that day and literally screaming while in line, I just don't understand how no one has left this review before. Enjoyable food but I'm done. Fool me a dozen+ times,...

I usually don't post a review. However, I was so appalled at what happened at this restaurant and the reply from the restaurant to my Stepdaughters review, I had to.

First, the atmosphere at the restaurant was it is a plain pizzeria type place. So no atmosphere. The tables are a bit to small for 4 people. You would expect more from a restaurant with expensive prices. Pizza is $20.

There were 4 of us. We did 2 separate checks. Myself and my Partner had Gyros. They were good. My Stepdauther had the $20 spanikopita dinner. Which was a slice of spanikopita and greek salad. Her friend had a gyro.

Everyone is enjoying their meals and honestly my Stepdaughter was almost done when I saw something funny sticking out of the spanikopita. It was what looked like semi plastic wrapping like from a package. She then push it away not being able to finish it. In the meantime the waiter who I think is the Owner was coming every once in a while asking us if everything is OK. We said good. Until he came after the plastic fine. I told him about the plastic and we showed it to him. He ask if we wanted him to take it of the check. She said it's OK, because she doesn't like to make a fuss. I said to the man. "That would be lovely. Thank you". He also said that they don't use that type of plastic in their restaurant, insinuating that we brought it to get out of paying.

When she went up to pay not only did he say it outright but after she posted he review accused her in writing in his reply to her review.

Needless to say we will never go back. I will be reporting this to not only the BBB but also the...

Edit: Based on the reply from this business I find it necessary to clarify and set things straight. First of all - we had a party of 5 people NOT 7. Second - you never said anything regarding being filled to capacity and not being able to serve us for legal or any other reason. Third - I did not reach across your register to get a take out menu. The take out menus were laying on the ledge of the half wall near the register and we were thinking about taking out as opposed to waiting for a table. BUT your rude attitude blew that option. Please be honest and do not lie to discredit my review and make yourself appear to be a respectable and ethical business. Happy holidays to you too!

Absolutely the worst experience at a restaurant. We left and didn’t even stay to eat at this place. Right when we walked into this restaurant, the owner told us very loudly “I can’t serve you we have no room”. There were a few chairs in the waiting area and we sat down to wait for a table. While waiting we were looking at their take-out menu. The owner then asks his staff very loudly “where did she get that menu?!”. Realizing he was talking about me I gave him the menu back. He continues to yell at me and in front of all his customers he says “this is my restaurant NOT yours.” Feeling terrible we walked out vowing never to return to this restaurant. The owner of this place is so rude and does not deserve our patronage. Better off spending your money at many other local restaurants that will provide courteous and respectful...