Ruyi Express — Restaurant in Hampton

New to the Area.. I looked this place up and chose to ignore all the bad reviews. I ordered the Penang curry chicken. I had never tried this and wanted something different. I was pleasantly surprised as it was indeed tasty and had a soup base. Fast forward to today. I decided to order the same dish today. My husband drove 15 minutes to pick up 2 dishes for $40. The dish I got had no soup base and was thick Luke Alfredo and lumpy. I called their place of business and their only remedy was for my husband to drive back and get some sauce only. Not remake the dish, give me some sauce. When I explained the drive was 15 minutes she couldn't care less. I told her that I will review on Google and she said no problem. This place is rude and inconsistent. If you want to spend $40 for 2 dishes that they do not stand behind then this is the place to go and waste your money.. The food was bland, dry and not consistent. They will whip up whatever they feel like that day regardless of what you ordered.. Bad customer...

Had delivered by Grubhub. VERY DISAPPOINTED!!! Was in time for lunch specials . But ordered dinner thinking bigger portion. NOT @!!!!! When I opened bag I was shocked. $3 difference in price. Oo but you get an egg roll. The smallest egg roll I have ever seen. Even 7/11 egg rolls were twice the size. I would have gotten 2 for 3 dollars there. Then the SMALL CONTAINER the actual food came in maybe 6 " long and 3 " wide 75% plain fried rice. 25% the schewaun chicken. When I called they said no mgr there very little English said lunch order even Smaller. I have recommended this place alot. NO MORE !!!!! I noticed prices went Way up but wow sizes went WAY down. Must be new owners !!!! Never felt raped like this before@!!@ Done NO MORE!!@! I made mistake reordering there. This place has gone in the toilet. DONT ORDER HERE. $25 ORDER . NO EGG ROLL EXTRA RICE SEPERATE NO EXTRA RICE NO EGG ROLL BEEF LUMPCA(SP) $5 APPETIZER. Beef lumpca 4" lunch greasy as...

MY WIFE AND I COME HERE TO GET SOME CHINESE FOOD LIKE WE ALWAYS DO BUT FOR SOME REASON THE THEY HAD MY WIFE SITTING THERE FOR 40 MINS. MINE YOU SHE WAS THE ONLY 1 IN THE RESTAURANT AT THAT TIME TO MADE A WALK IN ORDER. THEN A COUPLE OF WHITE GUYS CAME IN AND PLACED A WALK IN ORDER JUST LIKE MY WIFE DID. FOR SOME REASON THE OWNER AND HIS WIFE WALKED OUT AND HANDED THE WHITE GUYS THEIR ORDER, BUT LET MY WIFE ORDER SAT ON THE COUNTER FOR ANOTHER 20 MINS. I WALKED INSIDE TO SEE WHAT WAS TAKING SO LONG. THE SAID THAT THEY WAS BUSY. THEY WASN'T THAT BUSY WHEN THEY WALKED OUT TO GIVE THE WHITE GUYS THEIR FOOD BUT THEY DIDN'T GIVE MY WIFE HERE FOOD. WE AIN'T NO FOOL... THEY TREAT BLACK PEOPLE DIFFERENT. WE WON'T BE GOING THERE ANY MORE AFTER THIS...