Subway — Restaurant in Hampton

I was an employee at this Subway for over a year, less than a year and a half. At first, it was great. My attitude wasn’t always the greatest but I loved working here. I was and am still learning and growing as a person. I should have noticed the red flag when I was first hired and a handful of people had quit (which is why they were hiring). Our store manager became pregnant and the store owners never hired a CLEAR replacement. There was absolutely no leadership and I felt as if I was put into a difficult position. One owner expected me to come in and make sure the previous shift completed the duties while the other owner expected none of this from me.(They are married so I dont understand why the messages weren't consistent). The messages were very misleading. The lack of leadership led to several problems between myself and some coworkers. At this point in time, I was the only employee who has worked at this specific store for as long as I did. (I had received 2 raises during my time here) Some of the issues were deserved, but some...not so much. I placed a complaint multiple times and the issue was NOT addressed for THREE MONTHS. In that three months, the emotional turmoil only got worse and so did my relationship with my coworkers. A meeting finally took place and I felt as though the owners believed I deserved to be treated the way I was because on some occasions I was “rude.” As someone who suffers from clinical depression and severe anxiety, I punished myself enough for causing my coworkers to not like me. I tried. I really did. Eventually I just had to quit. My relationship with my coworkers weren’t the only problem. The owners expected way too much of us and we often could not complete tasks as we were frequently understaffed for the amount of customers we received (customers were often either very understanding or horribly rude to us.) Fast forward to picking up my last check and 4 other people had quit, as evident by the amount of checks left to be picked up. This place has a horrible turn over rate, and its for many reasons. Don’t work here. I don’t regret walking out on my second to last shift. (Two weeks already turned in.) I now work at a wonderful place that has clear and well respected management. Will never return to this store for as long as I live...

Before I got off work, I called the subway on Washington street in downtown Newport News to make sure they'd be open til 9:30pm. The phone rang 5 times, then click. Got it, message received 👍. So i got off at 9:30 and headed over to the Newmarket subway because Google said they were open til 10pm. I walked up, open sign was off, but the door was open so I walked in thinking I had just made it. Female worker had been sitting back behind the counter on her phone said we are closed. I said I hear ya but the internet said yall close at 10pm. She said the hours on the door say 9pm. I said ok thanks. I called another subway Google said was open til 2am. First ring, David answered and said hey this is subway how can we help you?...long story short, I drove 4.5 miles there, and this subway was a night and day difference! The workers are friendly, know what they're doing, and go out of their way in a heartbeat...Big Bethel Road Subway, YALL ROCK!!! Next time I know where to go...

The cashier Mikhayla was rude and dismissive. A lot of eye rolling and shrugging. The restaurant had flies and gnats, my sub was just roughly slapped together. It was falling apart and they claimed they were out of Italian herbs and cheese bread at 12 pm. The only they can be out of tht bread is if they are out of Italian bread or cheese(they make the Italian herbs n cheese bread). There was only one Person in the whole restaurant and she was absolutely awful. Got in contact with who I’m assuming to be the district manager..Ravi? He rushed me off the phone and said tht the horrible worker I was complaining abt was equipped to fix whatever...