Taco Bell — Restaurant in Hanover Township

I decided to try the nuggets because they looked pretty good in the pictures Taco Bell posts but when I received my order I was at a loss for words. It felt like I was the victim of some type of horrible joke! I have never seen anything edible that looks like this, it literally looked like dry dog poop. Even tho I was disgusted I still decided to try eating them because i paid $20 for a steak quesadilla and the nugget combo on DoorDash which is also outrageous! As soon as I bit the nugget it felt like I was bitting a rock but I closed my eyes and just bit harder eventually biting thru only to realize there was no chicken inside…. It was hollow just breading that’s it so I spit it out. I thought okay maybe that was just a really bad one let me try another one, it was a horrible idea! The next one was not hard but as soon as I bit into it I was disgusted even more! It tasted like bitting into a smoked cigarette I threw away my entire order, threw up then brushed my teeth! I even thought about calling the police and filing a report or something because I have never been so disgusted by food in my life! Shame on the employee who had the guts to box up whatever that was and thought someone would eat it. I will never order from this Taco Bell again in my life and hope a representative messages me so we can talk about this...

Just had one of THE worst experiences with this Taco Bell I've ever had and I've had multiple terrible experiences at this restaurant. Went through the drive thru with my wife and we both had mobile orders which we saw both orders come up on the speaker display panel and told to move forward. After waiting in the drive thru for 20 minutes they give my wife her order but forget mine. We're told to wait in the parking lot and someone will bring out our order. Another 15 minutes go by and I can see several customers also waiting for their order and decided to go inside to wait. I was told by the cashier that it would still be a few more minutes because they were short handed, but could clearly see at least six employees working in the back (I've been here with only three people working and have gotten the food faster). After another 10 minutes they tell me that I have to go through the drive thru again after telling me to wait outside for my food. At that point we asked to speak with the manager and she finally told us our food would be out shortly after an additional 5 minutes. We finally got my order and wanted to get out of there after waiting almost an hour and when we get home see that they even got my order wrong and forgot items. Don't think I'll ever be coming back to this Taco...

I wish there was a way to give negative stars cause the service I receive yesterday, terrible doesn’t even come close to it. Went inside to order our food in the evening and almost waited 25minutes for a simple order. There is no sense of urgency in the employees ontop it took almost 10 minutes for someone to help a gentlemen at the counter. You could see there are plenty of people working on the back but not a single person even acknowledged this man and walk by. I would be embarrassed if I was any of these employees because of their work effort. And fast food workers want to get paid how much now… I’m sorry but no one at this location deserves $1 and hour with how terrible and unprofessional they are. Also managers must be ashamed of themselves, all comes down from top to the lower employees. How can you not manage your location and make it run efficient and such. That’s why these people will be in fast food or dead end jobs, no drive or motivation...