Smoothie King — Restaurant in Hapeville

I truly hate to inform everyone, but this is the most GHETTO Smoothie King IN ATLANTA, GEORGIA. The smoothies are disgusting, and the customer service is absolutely horrible. The appearance of the employees is also quite disappointing. When speaking to customers, they project an overly loud and intrusive demeanor, reminiscent of a sports team rallying rather than providing courteous service.

There's one employee with lime green braids who is particularly rude and made me feel uncomfortable. Despite residing in the McDonough-Hampton area, I've never encountered such unprofessionalism at a Smoothie King. The owner should seriously consider closing this location, as it seems the manager is hiring anyone without regard for customer service standards.

Now, onto my smoothie experience. I ordered the Hulk with peanut butter, strawberries, and pineapple. After a 20-minute wait (which is unprecedented for me, as I've never waited this long at Smoothie King or Planet Smoothie), my smoothie tasted like diet coffee with artificial sweeteners. When I returned to have it fixed because it was too sweet the second time, I added a whopping 8oz of water to dilute it, making it barely drinkable. This was especially frustrating considering I'm on a liquid diet and paid almost $10 for a smoothie that was undrinkable.

Furthermore, the clutter near the entrance is unappealing and detracts from the overall ambiance of the location. I strongly urge the management to address these issues promptly, as they are tarnishing the reputation of the...

I absolutely love this spot! I first came here because I was having trouble placing an order on the app. Normally, I stick to my go-to location in Atlanta, which is definitely my favorite, but it seems like there's some new competition now. I heard that this smoothie King is under new management, so I was curious to see how my experience would turn out and it went really well! The app wasn’t letting me use my free 12-ounce smoothie, and I didn’t want to pay for it by trying to pre-order, so I decided to just order when I got to the drive-through. Angelo was such a gentleman; he repeated my order back to me and even helped me with the rewards. Unfortunately, I still got charged for the smoothie, but that wasn’t his fault there’s definitely something off with the app right now. Luckily, the manager, Vernon, jumped in and helped Angelo fixed the app’s mistake. He was super nice and quick about it. Both of them were really patient and kept me in the loop the whole time. Even with the app issues, my interaction lasted no more than 5 minutes, and they made everything right in no time. I really appreciate this location, and I’ll definitely be coming back more often! Also, they left very nice and thoughtful messages on my cup. Sometimes it’s the little things that...

I frequent this location because I live in the area. However, this is like my 3rd time coming in within the last 2 months and you have been out of main ingredients to make a smoothie. Such as, sweet strawberries, most powders, and juices. Which tells me one, business is booming (which is great) and two, you're not adequately stocking popular ingredients. With this being a high traffic area near the airport you should never most frequently be out of the things that makes a smoothie. It took the young man who had patience and great customer service three times to get my smoothie to a somewhat enjoyable taste. I mean I simply could have asked for my money back like the people at your drive thru but I didn't and I'm aware what that does to businesses because I'm sure they wouldn't be the only ones. I want to continue to support my neighborhood smoothie king which I know is black owned. So please do better with your inventory of ingredients so that we can enjoy our...