Brass Tap Hapeville — Restaurant in Hapeville

MANAGER JUST KICKED ME AND MY 2 KIDS OUT!!!

This just happened. let's start off with the service I ordered 20pc with sweet bbq/plain with salt and pepper season and a side of fries. They send the chicken out the plain unseasoned. I ask the food runner if she can have the kitchen season the chicken she got an attitude and came back with salt and pepper shakers. I reiterated that "Hey I asked for it to be seasoned I'm not seasoning my own food. When I'm paying for it to be that way" at that point she just walked away. I caught another food runner to take it back and I got the chicken seasoned with salt and pepper. Then I taste bbq that my 8 yr old daughter order and its sweet heat bbq and it's WAY too spicy for her but at that point I was turned off and didn't even complain. To be clear they are busy and I empathize with that. my daughter ask if I can get her a jacket out of the car and her and my son both get up to go to to the restroom as I walk in the opposite direction to go to my car. I leave my phone on the corner of the table and exit the building without my children. I'm walking towards my car and the server runs out the back door yelling across the parking lot that we didn't pay our tab. I look around surprised and say I'm grabbing a jacket for my daughter and my kids are still in the restaurant. she then says "Oh ok I thought you were leaving" and just walk back in while I'm left there feeling embarrassed and humiliated.

Once back in I tried to figure out how she came to her conclusion and she stated "I saw you leave and I saw your kids leave behind you" I said no you didn't see them leave with me. You saw them walk towards the restrooms (opposite direction) I then told her I understand what you thought. but if you were more observant you would have seen my phone that is very visible and seen that I didn't leave with my kids. Even more so if she would have taken her time while looking at me outside that I didn't not have my kids with me. She asked if I wanted to talk to a manager and I stated I'd rather her just take some accountability for that embarrassing moment. She quickly apologized and I accepted. But then she kept arguing with me on if I would have told I needed to go to the car this never would have happened. We both acknowledge she was busy so I told her that's why I left my phone on the corner of the table. Again I let her know I already forgave her "we are good" but she wanted to argue her point more. then stormed off bc I told her apology was enough no need to keep arguing.

Then the manager came, I let her know this whole thing was unnecessary and she server apologized and I'm fine now. she then informed me that the server was upset. I said well that was an embarrassing experience for me where's the humanity? She then stated that I had no Humanity. Mind you this is all infront of everyone and my kids. I told her to get out of my face and she told me and my kids to leave. The crazy thing is we didn't pay she just told us to leave. I still planned on tipping the young lady.Bc I simply appreciated the apology. I understood the miss understanding but once you realize that you could have been more observant and not embarrassed me, stop trying to prove a point infront of my kids. Both the Manager and Server were very unprofessional. That was my first time there hoping to enjoy the Falcons game with my kids. I will never go back such a disappointment. Also my kids were scared that the police where going to come bc of this whole experience. They were afraid that they thought we were stealing. very unfortunate experience.

EDIT * That wasn't the case we were there in around 3 pm. Your staff was the issue not my...

I came across the spot due to Facebook advertising. Every time I will go on my page this restaurant will pop up in my feed. Normally I keep scrolling when I see advertisements but this one caught my eye because it said Hapeville. Since I decided to purposefully interact with more people and be more social I have been restaurant hopping lately.

Why not do it in my own backyard? The perfect time was yesterday, a late Saturday evening. So me and my girlfriend we could ride over and had some drinks and some food.

I like the set up although most of the seating is high top tables. They have an outdoor section as well. The place was full of people but not crowded. Everybody had beer, shots and drinks. Some had food.

We ordered:

WING BASKET – 15 8 wings, fries, celery & dipping sauce. I got the boom boom sauce on these. They were piping hot, perfectly crispy and oh so good with blue cheese dressing. They were good sized wings. Perfect!

BRUSSELS SPROUTS – 10 Baked & tossed in garlic butter with fire roasted red peppers. This dish was disappointing and the one that I looked forward to the most. I will try anybody's brussel sprouts if it's on the menu. It came in this nice cast iron skillet but it was not cooked in the skillet. In fact the skillet was room temperature. The brussel sprouts were dry, tasteless, not cooked well. They have a chart on them but they were on the raw side. They also didn't have any taste which was disappointing. Where was the garlic butter there was none and there was no sauce in the pan either.

TRIO – 11 Salsa, house-made guacamole & white queso. This appetizer was a delight because the chips were sprinkled with some kind of spice which was good. The guacamole had salsa verde in it. The queso and the salsa was also pretty good.

FRIED SHRIMP – 15.25 Cocktail sauce with coleslaw & crinkle-cut fries My friend ordered this and she said it was good. The shrimp were a nice size.

QUESO – 9 Creamy white cheddar cheese, ground green chilies, onion, garlic & fresh jalapeños

Drinks THE WEEKENDER – 11 Tito’s® Handmade Vodka, sour apple & peach liqueurs, cranberry & orange juices. If you are not careful you will guzzle this down quickly because it's just that good. The vodka is so smooth.

RASPBERRY LEMON DROP MARTINI – 11.5 Tito’s® Handmade Vodka, house-made simple syrup, raspberry liqueur, fresh lemon juice, served up with a sugared rim. Loved my drink but it there was no sugar on the rim.

I enjoyed my time here at the spot and will be returning. The next time I will be getting a burger though and more drinks. They make very good drinks. There were a lot of local folks there just having drinks either solo or in a group giving. It's a nice addition to the trip city area of Hapeville, College Park and East Point.

Also our server Paris was very attentive, knowledgeable and very sweet. She was on top...

It was 8:52pm on a Friday and I was starving. It was one of those nights where I didn’t want anything from a Drive-Thru. After an exhaustive search yielding nothing but Dine-In options that closed at 9p or 10p I stumbled across The Brass Tap (TBT) via someone else’s review and decided to head over.

The location was only 2 miles from where I was and closer at 11p. Can you say excited! LoL… Arriving, the location sits directly in the main strip and was super easy to find. There is a parking lot in back which made the find even better.

The outside was very quiet which had me scared that maybe the hours shown online were wrong. However, I got to the door and it opened. LoL

Upon walking in, the energy was super high. The establishment was vibrant and well lit. There was no hostess stand so we figured it was a self seating setup. We chose a booth near the window and had a seat.

Upon sitting down, the menus were already on the table so we picked them up and started to plan. Our waiter arrived at the table promptly and welcomed us in. Upon welcoming us, he advised that as it was 10pm, they were on their late night menu. Of course the night I want a burger, it’s not on the late night menu. LoL.

As the late night menu has very few offerings, I went with a classic chicken tender basket. Our waiter recapped our order, advised it would be a few minutes and departed.

When he said a few minutes, he wasn’t lying. It seemed like it wasn’t even 10 minutes later and he was back. WooHoo!

The chicken tenders were the perfect size for the price. They were fresh and perfectly done. They had a crunchy outside with a perfect center. The meat was moist and flavorful. The coating was well seasoned and kept its crunch throughout the whole tender. The fries were the bombbbbbbbb. LoL. I tore them fries up. They were crunchy on the outside yet still the consistency of a baked potato on the inside. I’m talking about French Fry Perfection.

The night was smooth. We were in and out within 40 minutes. Though a quick visit, I will def be back. Good Service. Good Food....