Jack in the Box — Restaurant in Harlingen

Ive had to call and complain multiple times about the service at night at this location honestly the girl that works the register at night is so rude and does not want to work example I came thirsday night asked for a munchie box she gave it to me in a bag and only gave me fries didn't realize till I got home called her and told her that I want my curly fries so I went last night at 1 and she tells me the grill is being cleaned to wait thirty minutes and I did after the thirty minutes I come back and I'm like is the grill ready? And then she says that the computers are down. So I said look lady that's too many excuses you said it would be thirty minutes to clean the grill so I waited your not about to make me wait any more. So I told her your the girl that forgot my curly fries last night and I want new ones she was like it's just supposed to be a pinch of curly fries sir I told her to stop acting stupid and give me my food I've been ordering the same meal for years your not about to lie to me about what it comes with but that's not even the worst part she gives me the curly fries and tells me don't come back lol...

Got some coupons in the mail. Decided to stop in for some bfast for lunch. Ordered the ultimate sausage sandwich meal times 2. Coupon was two meals for 6 bucks. Not a bad deal. Only hiccup was it came with coffee. So I asked to trade my two cups of coffee for one cup of fountain drink. They upcharge a buck and some change then handed me a small drink cup. Figured oh well. I guess there is a big price difference. Tried to fill my cup and the fountain machine was out of just about everything. I address management and he apologizes then states he will take care of. He loads up my small cup with ice, then pours my drink. I ended up finishing my drink cause I was waiting for my order. I ask for a refill and the young lady came back with upgraded drink at no charge . That's kinda what I was hoping for when I paid extra for the drink....she obviously knows her customers. Wasn't a bad visit, service wasn't bad either just a little weird. Food was hot, fresh and delicious. I...

Absolutely terrible service!! Placed an online order assuming it would be done quickly and I waited 30 MINUTES! These employees have to learn how to read while giving me my apparent “right order.” They kept calling me “Meredith” when my name was on the literal ticket saying MEYGAN. They put their initials on the ticket cause it was “checked” and the order was completely wrong. Not a single item was correct. Two girls who were at fault of my order being completely wrong left and were all munching out on fries must be nice to mess up all my order and get away with it. One boy with red hair didn’t even have gloves on!! What a shame so many employees and none of them can do their job right. They messed up order not once but twice. This place needs to be investigated by corporate!! If you can’t read a ticket give customers attitude constantly and lack customer service skills all of you...