Starbucks — Restaurant in Harlingen

At the drive thru at 9:45 am on Ed Carey Dr Harlingen. My Husband and I placed an $30 order. One of the order items was a hot chocolate, and we forgot to ask without the whip cream. When we got the hot chocolate and realized our error. My husband apologized for ordering a hot chocolate without the whip cream and handed the chocolate back to the lady. My husband saw she was just taking off the whip cream and asked her if she would please make a new one because my wife does not like the whip cream. A male employee comes with the new cup of hot chocolate and rudely says, " next time make sure you order it without whip cream because that's the way it comes." My husband tried to apologized again and he ignored my husband and rudely walked away. I am more than sure that we are not the only persons that has order a cup of hot chocolate without whip cream. We knew we made the mistake and if he would have asked us to pay for it we would have. Besides other restaurants ask us if we are okay with the whip cream or not. The new cup of Chocolate that was given to us without the whip cream taste water down. We will definitely take our...

Placed an order at about 7:25 AM, stood close to the pick up bar watching phone orders and drive through orders being made and picked up . (at least 5 phone orders) when I started to get upset was when people that had ordered after me started getting their drinks.. 1 and then 2 people .. When I had enough was when I family of 5 order and all sat down to drink their coffee.. Finally I asked them if they had had forgotten about us... Without admission or an apology. They asked me what we had ordered and started to make it.. For about 5 minutes two coffees waited at the bar and they looked at me and called me be the wrong name.. At about 7:55AM we FINALLY left with our coffee.. A simple apology would...

Thsi starbycks is close to my house, making it more convenient. The service is good. Sometimes, it takes a while, but there are lots of people ordering. When I go inside I'm always greeted with a hi, or how are you? I really this location is nice despite the bad reviews.

I just went back today and everyone was sooooo nice. I come to this location with my best friend regularly and today was just so exceptional!! This worker always laughs and says hello and is so so nice. This other worker didn't see his name was smiling and bringing our food to the tabel!!! It's just such a good experience.

Although, this one time there was this guy taking photos of a girl seating near us...but that's not...