Jimmy John's — Restaurant in Hartford

I wish I could give zero stars after my last two experiences at this location. First time was about a month ago, we went thru the drive thru. Asked what we wanted to order and when I said a #2 the teenager working said "we're fresh out". I said really? He said "oh I'm just messing with you". That didn't sit well with me, so we left and spent our money elsewhere. On tonights visit, we decided maybe if we went inside the employees would be more respectful. WRONG! We were the only people there, the teenager behind the counter rolled his eyes as we entered and mumbled something under his breath. We must have interupted his time spent on his phone as we could see him from the parking lot. I've had it with this location, I nor my family will be spending anymore of our...

I woke at 4AM to drive two hours to West Bend in order to pick up a used jeep trailer. On my way back I happened to drive past this shop. I was HUNGRY and noticed the lights were on, and could see someone inside. Not realizing it was only 8AM, and that they didn't open until 10AM, I strolled on into the place. Even though they weren't open yet, they still let me order a sandwich. The bread was warm, and had a great tasting crust. I loved the food and was really happy for the rest of my long drive home. I wish there was one near my house so I could get...

If I could do 0 I would. Ordered online around 5. Was using the tracking order to see when to pick up. After an hour my fiancé called to ask if it was busy or what was going on. Whoever answered said that they have no control over the tracking app and that our subs were made and ready 10 mins after we put in the order. So we decided to try to cancel order because we didn’t want old subs that were sitting around. Person on phone didn’t apologize. Had the most monotone voice. Didn’t offer anything. Why have an app if it doesn’t work? Wouldn’t...