Came in waited to be seated. Hostess had to find menus, was able to find 2 (there was 3 of us). Waited another 7-10 minutes for drink orders to be taken. We had enough time to decide what we wanted for our food so we order drinks and food at the same time. About 1.5 minutes after putting in our food order, I was abruptly told no pasta items, they had a rush earlier and everything is grayed out for that section.. Great. Back to the menu for a new food choice. I let waitress know to please go ahead and put in food for the other 2 parties. I'll look and let you know. Ordered my 2nd (unwanted choice) then about 3-4 minutes later 2 of our 3 drinks came. Waited another 8-10 minutes and finally the 3rd drink came along with my meal?!? Sent out as an appetizer versus the meal option.. We waited another 35-40 minutes for our remaining food. Was "warm" at best and My son's food was ordered PLAIN, this was made VERY clear that it needs to be the bun, chicken and only cheese. But yet it came with everything on the sandwich, requested it to be corrected/remade. Less than 1 minute later magically it came back corrected; was told she grabbed the wrong plate, but low and behold there was sauce and fixings still on the sandwich, it was blatantly obvious that they just switched the bun! Over 1 hour of a wait for incorrect food and to be lied too. Not acceptable! Rush or not don't treat the customer as if we are incompetent. We could not wait who knows how much long for them to possibly remake our food, we needed to leave. As we were walking out pasta was being served again?! Which again I find odd as I was told it wasn't available, so was this just my section or me? Kids only? Not impressed nor acceptable. Let's do...
Read moreMy son brought me for my 50th birthday. The hostess wished me a happy birthday and recommended I ask for the brownie for my free dessert. That was the last bit of festivity from staff. Our waitress, Brittany, seemed to be serving tables and the bar, which I understand can be challenging. But there were only two people at the bar and three tables. She was working steadily but not running off her feet. Yet she only managed a couple of "fly-bys", never really stopping as she came to our table. I ordered the ribeye (most expensive menu item) because I was splurging and have never had a ribeye before. I had to wait until I had half finished it before I could get her attention for some steak sauce. Another fly-by. The steak was disappointing - - about 1/2 gristle and fat. On her next fly-by, she asked if I was ready for my birthday scoop of ice cream, actually calling over her shoulder to ask my topping preference. I got a child's portion of vanilla ice cream. It didn't feel very festive. In fact, I felt like we were a bother. It wasn't the way I wanted to spend this special evening. We like Applebee's and have come often for birthdays. The last time we came, last May, we weren't allowed in because of "staffing issues" and had to find somewhere else fir a group to eat at the last second. Now this. I will give it one more try, but if they can't get their staffing problems (and hospitality issues) under control, I'll permanently take our...
Read moreApplebee's is consistently a great choice for a casual dining experience that offers both comfort and variety. The ambiance is warm and welcoming, making it an ideal spot for everything from a family dinner to a night out with friends. The menu is extensive, offering everything from classic American comfort food like burgers, ribs, and steaks to lighter options such as salads and grilled chicken. The appetizers, especially the Boneless Wings and the Queso Blanco, are always crowd-pleasers.
One of the standout aspects of Applebee's is the quality of the service. The staff is always friendly, attentive, and knowledgeable about the menu, creating a great overall experience. Whether you're grabbing a drink at the bar or enjoying a full meal, they manage to strike the right balance between efficient service and ensuring you feel relaxed and valued.
Applebee's also excels in offering great value for the price, especially with their promotions like the "2 for $20" deal, which includes an appetizer and two entrées. Their drink menu has a wide selection, and the cocktails are perfectly crafted for those looking to unwind after a long day.
Overall, Applebee's is a reliable and satisfying dining option, offering both quality and affordability in a laid-back atmosphere. Whether you’re looking for a quick bite or a leisurely meal, it’s a solid choice that...
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