Went to DQ yesterday Wednesday 1/17 the girl working was rude. I had to say hi 3-4 times just to get her to speak. She was sitting on a chair at the register and acted completely put out when she had to get up. I paid $11 for two small cones when I could’ve got the same thing at McDonald for $3. I frequent this location often & usually it’s better service and good vibes. I’ve worked in food and know how it goes, but have a better attitude at least you have a job. We will be back because the ice cream is bomb. Hope she is spoken to. I’ve had other employees help me that are nice Mahalo...
Read moreFood’s good. Customer service is..uh..not great? Went to see if they had the cookie dip because I was very excited to try it and ordered politely but the guy at the counter seemed very tired of everything and just replied “no.” not even a “no, sorry” like damn- I’ve worked in customer service too so I understand how exhausting and thankless it can be but man just stood there staring at me afterwards until I asked “oh…could i have a chocolate dipped cone instead?” and he didn’t reply to that either, just got to making it but hey, the cone was...
Read moreWould not go here customer service sucks!!! I ordered a small banana spilt and got a blizzard when i told her thats not what i wanted she told me i needed to be more specific ..i sorry she rolled her eyes and walked off. Then talked about it to the girl beside her. Im asuming it was the manager. The manager didnt say andthing to her about her poor attitude. When she handed me the banna spilt i said thank u and she didnt say ur wlexone anything.would not...
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