Pizza Hut — Restaurant in Hawaii

You know ive been ordering pizza from here for a while and never had any trouble but today was kind of different. I understand that they are busy but please at lease let me finish what i have go say over the phone. I was not going to bug ir complain about anything I was just going to tell them that the website was stuck on preparing your order and i just wanted to let her know. You know that the website was being buggy and wanted to let her know. But instead she thought i was going to complain to her and kept on talking over me and interrupting me over the phone. Please teach your staff how to respect and try listening to what we have to say first then act afterwards. I work at my own family business with face to face interaction and never in my life have i ever acted so unprofessional infront of a customer.

EDIT: got my food after almost 20 minutes pass. food is luke warm im very dissatisfied

Im never ordering from here again. And or from any...

Placing my order was a breeze. Happy to be able to get a medium supreme pan pizza. (for whatever reason I wasn't able in the past). Got a dozen bone-in honey bbq wings and the  "new" meat pasta.

Delivery would be approximately 30-40 min. Actually came in under 30 min. Delivery gal was very pleasant.

So far so good . . . .

Pizza - crust under-cooked, toppings warm. I did not expect for it to be super hot (I live less than 5 min away). I did expect it to be cooked. I will probably need to pop it in the oven to salvage.

We have gotten undercooked Pizza in the past but never complained chalking it up to the newness of this store.

Meat pasta and chicken were just ok. My tab and tip $72. Disappointed and will probably think twice before ordering again. Kicking myself because I probably could have gotten a better...

Made a delivery order online and paid a good tip for service only to find out that when I checked out it switched to pickup order at my local location. Called the call center to correct the problem and was told I could cancel my online order and get refunded 3-4wks later and reorder through call center for delivery option. I don’t understand why they couldn’t just change it from pickup to delivery. I paid ($103.00)$88.00 for the pizza and $15.00 tip for delivery, only to find myself doing the pickup and delivery. Tried talking to the person at the counter and she couldn’t care less. Super disappointed because I didn’t have a vehicle so I had to walk 3 blocks dragging my kids after a long day at work. Guess I’m switching to Papa John’s pizza. At least they don’t have any problems delivering to...