Subway — Restaurant in Hawaii

This location is nice on the inside, looks fairly clean, the food isn't bad.The one male worker had some urgency to get the sandwiches out quickly and was nice which I can appreciate. Being that I had a long day in retail and understand when it gets busy you do have to wait sometimes. However, the two other slow nonchalant female workers are completely irritating, taking their sweet time to do ANYTHING. My sandwiches are sitting there done, the one lady in the middle couldn't wrap them and put them in a bag and hand them off. She just shoved them down the 'line' to another slow girl at the register. Who took her sweet time to wrap the sandwiches. Bottom line when you have an online order that is supposed to be 'prioritized' and you're sitting there waiting for food have a little urgency to provide the customer with their food still hot. As well as, the line of customers that are...

The sandwich maker tonight was soooooo incredibly rude! He was annoyed that I ordered 5 sandwiches, sloppily made every sandwich (example - stack of 3 tomatoes & didn’t spread them out & left them as a stack on one section of the sandwich), slammed the remaining cheese back into its section, no hairnet with a head full of thick hair dangling over all the food… I could have honestly bypassed all of this if he wasn’t so darn rude! Completely hates his job & with each person that walked through the door he’s sighing & making noises of disgust. I’d rather be short staffed with a one man operation any day than to have this guy help my customers. Just wow! I gave two stars because the girl at the register that rang me up was super nice. She could even see how rude her colleague was & it felt like she was cringing seeing him...

Subway, at least this store, has really dropped the ball. I attempted to order a sandwich from the new menu. It had almost everything i wanted on it but before i even had a chance to ask i was told "it only comes with 4 veggies, are you ok with that." I said "no". The worker stated something about how the new menue works and you can substitute veggies.

I only really come here because you can have them make the sandwiches the way you like them. Not being able to customize it and add what you want is basically a deal breaker.

I think they charge enough for the sandwiches that adding 4 slices of pickle isnt going to bankrupt...