Taco Bell — Restaurant in Hazelwood

If you ever see this Taco Bell JUST KEEP DRIVING. I HAVE NEVER HAD A GOOD EXPERIENCE HERE AND LAST NIGHT DID IT FOR ME !!!. DO NOT SPEND YOUR MONEY HERE‼️ The service was rude and the food was super horrible. I went for a nacho fry box. We were the only ones in line and were being rushed maybe because they was closing in an hour idk either way there were like 3 people on the mic trying to take the order getting everything confused to where he had the audacity to get an attitude and sarcastic tone when you are saying something to me that I didn’t ask you so I had to speak in that before even actually placing my order which when I did so the other person on the mic spoke so fast that I wasn’t even sure of what I ordered anymore at this point which was a number 7 with steak quesadilla and taco and the craving box that came in a million bags that included a chalupa nacho fries and cheese sauce a Doritos taco and whatever bean burrito they put in 🙄🙄. So we get to the window get our food gooo alll the way home which is about 15 mins away at 12:55 i get to my food and the pictures really just speak for themselves. I CALLED THE RESTAURANT OFC NO ANSWER BECAUSE THEY CLOSE AT 1. If they didn’t want to work an hour before closing obviously based on my food I knew I wasn’t getting an answer on the phone lbs. The taco with the quesadilla had nothing but toppings and a shell like did y’all run out of food?? First off the nacho fry was half filled like really that’s wild. But the wildest part is getting an almost empty burrito and a chalupa that the shell wasn’t even cooked on no topping or meat hardly on my food at all. OVERALL I NEVER WANT TACO BELL AGAIN DUE TO...

Tonight I attempted to grab a quick dinner from Taco Bell, but after visiting two different locations, I left with nothing but frustration. At the first location, no one would take my order at all. I tried the drive-thru, but after the automatic greeting message, no one came on the speaker. I even pulled up to the window, and still—no response. The store appeared to be open, but it felt like the staff had completely abandoned service. At the second location, the drive-thru line was long, so I went inside. When I said I wanted to order, the employee told me I had to use the kiosk. I explained I had cash, but instead of helping, she rolled her eyes, ignored me, and went back to the drive-thru. A few minutes later, another employee came over and said, “We don’t have time for this, you’ll need to go through the drive-thru.” I also overheard staff talking negatively about me to each other instead of providing service. Between one store ignoring customers altogether and another openly disrespecting and refusing service, this was one of the worst experiences I’ve ever had at a fast-food chain. It reflects a serious lack of leadership, accountability, and customer care. I hope management takes this seriously and reaches out to explain how they plan to correct...

Went the drive thru to order. Order came to 13.17. Pulled up to the window gave the lady my card. It took awhile she came back and said it was declined, I informed her it went through on my end I received a notification. I showed my phone she then went back and informed the manager on duty. She then came back and told me that it didn’t go through. I said well may I talk to the shift leader or manager, she then told the manager I want to talk to her . The manager started yelling in the back saying oh I have to come in blah blah blah. I told her if she had a different tone I wouldn’t mind but since she’s yelling to the employees and me I will hold up drive thru. The manager stated I’ll have to wait til my payment goes through before I get my food . I told her it’s going to be a problem if it goes through and I don’t get my food. My card was ran as credit. Not all merchants have an immediate pos. Long story short I got my food and advised to the so called manager she needs to learn how to talk to people. She was rude and ignorant. The rest of the staff had good customer service. I won’t be going back to this...