Wendy's — Restaurant in Hazle Township

Absolutely awful service. I was here twice in the last month and both times the service was terrible.

First time I ordered (2 weeks ago) a parmesan chicken ceaser salad, I received the totally wrong salad, taco salad.

Today (09.14.21) the girl taking my order, then my money was totally miserable and acted like she was doing me a favor taking my order. Then when I paid I told her thank you and she closed the window, again acting like life is just so hard. I get my food this time they got my salad correct but I ordered a jalapeno popper chicken sandwich, #12. and spelled the sandwich out to the girl exactaly like on the menu word for word. She then said "what", so I spelled it out again and I told her the #12 on the menu, just the sandwich. I received a bacon double cheeseburger, not even remotely close.

Just awful. I dont normal post reviews, but you want $15 an hour, treat people correctly and do your...

It baffles me that that the service of this place is absolutely atrocious me and my mother went in the drive thru ordered three biggie bags and the lady stuffed three orders in two small bags while I was digging in I realized we were missing two sides we had went back to the drive thru and said what we were missing they had told us to pull the the front and asked us for our bags back while I was eating the nuggets because she so called put them in the bags for one I think that’s very unsanitary and unprofessional we got the bags back and she gave us the two sides we were missing and she took the fries I had in the bag she asked for ,we didn’t even want to go back because it was just embarrassing there is no reason to lie for food and we work hard to purchase...

The 1 star is solely for the newcomer that took my order and without effort, he got it correct and was the most polite,pleasant and eager to please young man that I have seen anywhere in a looong while!! However, there's a lot of room for improvement for the entire staff behind him, including his manager!! This is not the 1st 2nd or even 3rd time this Wendy's has seriously screwed our order. When u have no tomatoes on the receipt then you not only find tomatoes but onions also then are told that there were always onions, by a very argumentative and seriously rude manager, there's real issues at this establishment!! Honestly I feel that the owner needs to get his hands dirty so to speak. I have 2 sisters that worked there for years....I know what came on...