Let me preface this review with saying, that the treats I received for the MOST part: Mangonada, paletas, and ice cream were all delicious. The tiramisu was sour and had gone bad. It was sour and we knew immediately. We ordered two. After my sister tried her first bite, she had this sour after taste and had others try to confirm. It was definitely not edible. Because of this we asked if we could exchange the other UNTOUCHED cup due to it having a SPOILED milk taste. The worker (who was incredibly kind and patient) informed us that she needed to ask for manager approval to do so. This is where things took a turn for the worse, warranting the horrible review I'm leaving. I informed the manager of the situation and she blatantly says "no I cannot" with no explanation. So I proceed to calmly explain that it was untouched and that it was sour tasting and we knew because we bought TWO and already tried the other with a receipt to show for this. She then tells me that that's how tiramisu is supposed to taste and insists that the food was not spoiled but simply that it was supposed to be sour. I have never tried a sour tiramisu in my life. Appalled, I stood there shocked. I then tell her that if it was a money thing, I could pay the difference for the item in exchange. And she still said "No I cannot" and insisted that all baked goods were priced differently. A member of my party steps in to say, that we could get something even of lesser value but the fact is that we paid for something we couldn't even eat! She then angrily grabs two macarons to replace my tiramisu. Horrible customer service. If this is the business model that this place practices: horrible customer service, and selling EXPIRED goods. I will never return. I felt embarrassed by the manager and left extremely upset. It wasn't about money, I would have gladly paid for the difference. I managed a restaurant before and if my clientele let me know an item was spoiled, there would have been a replacement no questions asked. I hope the $5 was worth it. I brought 10 ppl to your business this evening and now 10 people will never...
Read moreIf you're craving some mouthwatering, good old-fashioned nachos, then La Michoacana 100% Natural is the place to be! As a self-proclaimed nacho enthusiast, I can confidently say that this place blew all my expectations out of the water. Taco Bell and Del Taco can't even come close to competing with the nacho at La Michoacana. To complement their amazing nachos, La Michoacana also serves Aguas Frescas that are simply out of this world. These refreshing drinks are the perfect accompaniment to your meal. From the classic flavors like horchata and Jamaica to more exotic options, you'll find yourself spoilt for choice. I highly recommend trying the watermelon or pineapple Aguas Frescas—they are absolutely delightful!
The staff at La Michoacana are incredibly friendly and nice. They take pride in their food and make sure every customer leaves with a smile. The cozy ambiance adds to the overall experience, making it a great place to bring your friends,family to get a snack or fresh chocolate covered bananas with nuts or coconut 🥥
So, if you're a nacho aficionado like me, don't waste your time with fast-food imitations. Head straight to La Michoacana 100% Natural and indulge in one of the best nachos in town . Trust me; your taste buds...
Read moreI want to say this the first picture was the display cake that I saw when I first walked into the ice cream shop usually when you order something it doesn’t look as good as the display but my experience with purchasing my birthday cake from here was excellent and honestly it made my whole birthday I don’t like cake and I was able to customize which ice cream I wanted inside the cake and what color I wanted the roses and what kind of bread I wanted for the cake as well knowing was the cake excellent and tasted amazing it was beautiful every time I buy my sweets here they never disappoint thank you so much for giving me this amazing birthday present and the price was...
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