Subway — Restaurant in Hemet

I placed an order online with GrubHub. They made my sandwich but added vinegarette to it that I did not order. I tried calling but they did not answer my call 4x. My delivery person went to the store and let me talk to the server. I told her I had only ordered mayo. She assured me that it only had mayo on it. When it got to my home it did indeed have vinegar on it. We called the store back and they told me I could not get my money back but I could try taking it to the store and seeing if they would make me a new sandwich. I drove there and the manager refused to make me another one nor give me my money back. I was so upset I threw the sandwich on the floor and left with some colorful words for the staff. I will never buy from this place again and have deleted the app. Don’t expect them to help you when THEY make a mistake on your order. I would recommend you take a screen shot of your order before you hit the...

Just left this place very displeased with the customer service. When we arrived we only saw one employee helping customers so we waited patiently. Waited in line for 10 minutes while a large party ordered then the next customer. Then when it was our turn to order another employee comes out to make bread and we go to order and the girl is making someone else's sandwhich that had apparently already paid. I didn't know they did order ahead of time? Then the other employee who is making bread says we will be with you in a few minutes. We had already been patient enough we left and went to another Subway. They need better customer service. Especially when you have 4 other subways to choose from. This is also not the 1st time we have had this issue with this subway. We will not be...

Newest: I got food poisoning here and it made me so sad , terrified to go to any subway again

further update: Still the best subway in town. Got delicious sandwiches here today. Hailey, our sandwich artisan, deserves a raise !! Literally made the best sandwiches either of us has ever had at a subway!

Update: Been a while since we've been here, still amazing service. Amber, made us fantastic sandwiches , thank you !! By far my favorite subway in town. Pass a few closer ones to go here every time. The staff is friendly and makes good sandwiches every time. They follow what we ask for to a t without complaint or attitude. Tabitha is our favorite but all the staff does a great job. The place is always clean and nice. This location has advantages that others don't have , such...