Wendy's — Restaurant in Hempfield Township

We ran through the drive thru and purchased lunch for our four grandchildren and ourselves.. needless to say, it wasn't cheap! When we got home we found the order was messed up and we were missing things, one which happened to be a toy from a kids meal. Food was also missing. I called and the response was" Come back in and we'll fix your meal." That's all fine and dandy for him to say. I had just finished unloading four "littles" from car seats for the third time that morning. I was not about to reload four very unhappy kids back up so we could make another trip to go wait in another line at the drive thru and come back home to unload them. This is not the first time they have messed up our order at the...

I'm highly upset at the fact that this location (Greenville, Pennsylvania) does not offer walk-in take out orders. My husband, who is an essential employee works for a company driving trucks that are to tall to fit through the drive through. He tried to stop today, as he has done at other locations, and couldn't even order a thing because the lobby is shut down. Other stores offer the option for truck drivers to walk in and order as long as the proper precautions are maintained, because they can't drive through the drive-thru. Why doesn't this location offer that? Do you even care about the people who drive bigger trucks? Such as big rigs, waste management trucks, dump trucks, sanitation trucks, and...

Went through the drive-through while wearing a mask to get a couple of drinks (on July 9th 10:35-10:45 am) , and the lady servicing the pay window (wearing a mask below her nose) tried to talk me out of wearing my mask through the drive-through because I "didn't have to". After I responded with "ok", she proceeded to tell me that I can come inside without wearing a mask and that they would still have to serve me. This is disappointing and shameful. I will not be returning to a Wendy's if this is how management lets their business run. Btw, Pennsylvania mandated everyone wear a mask in public... This attitude about the pandemic is harmful to the health of customers...