We've luckily been able to experience D&B twice now, once for a date night and another for my hubby's birthday. Both experiences were fun and honestly pretty great. The staff members all had smiles and excitement, I had really good conversations with all of the ones I encountered, and I'm truly surprised by the energy all of the staff gave me!
To start off, Miya on our date night was an amazing server. I just had to let the dining manager know. She was on top of everything and always checked up on us, gave us suggestions, and filled up our drinks! For my hubby's birthday dinner, Jess was our server, and he was also amazing! From start to finish, he got our drinks out quickly, appetizers and food came out with good timing, and provided extra plates for our cake and dessert. He did a fantastic job hosting our party of 10!
The only issue I had encountered was with one of the games & it became frustrating as it needed to be reset multiple times. From the tech staff Anthony, to the guys and gals at the prize desk (I didn't get their names but had fun conversations with them too) were very professional. It's a Friday night so I understand it gets busy and overwhelming. Ryan, the manager, was super helpful and accommodating to our situation. He left us with a smile and we were on our merry way back to playing more games. On our way out, all staff I made eye contact with made the efforts to say have a good night and even high fived me for all of the Willy Wonka cards I won!! It's those little details that make a business thrive.
We will frequent this Dave and Busters as much as we can. My favorite games are the Willy Wonka coin machine and Piano Keys! I hope the location stays consistent with our two experiences. We'll be back to try more food and drinks!
All items we've tried so far: Boneless wings (honey sriracha) Hawaiian chicken sandwich Loaded chicken nachos Pretzel sticks Chicken flatbread Grilled steak salad Caesar salad with salmon Philly cheesesteak Truffle fries
Happy hour M-F $5 select drinks...
Read moreToday my 8 year old daughter and I recently visited the Dave & Buster's location in Henderson,Nv at approximately 5:50-6:00pm and unfortunately had an experience that left me feeling extremely disappointed and uneasy. After arriving and being seated, I waited over 30 minutes without any acknowledgment from my designated server. During this time, I observed this server attending to other tables multiple times at least 4-5 times each while I attempted to get her attention. Despite my efforts, I received no acknowledgment.
As the only African American in the dining area, I found this troubling. I have never felt the need to bring up race in my experiences until now, but I feel compelled to do so given the circumstances. Another party of African Americans was later seated near me, and I observed the same server walk past our tables repeatedly without acknowledging us.
Eventually, a gentleman who I believe was a supervisor kindly took my order and apologized for the delay. When our food finally arrived, I mentioned to another staff member that the server had never approached me, and I was given the excuse that she was "busy." However, considering the amount of attention given to other tables, this explanation was unsatisfactory.
I have always valued Dave & Buster's as a place to relax and unwind, but this experience has left me feeling uncomfortable and overlooked. I hope this feedback will be taken seriously, and steps will be taken to ensure that all guests receive the level of service they deserve, regardless of their background.
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Read moreHad a good time here with my family. We didn't feel judged when my three year old had a bit of a meltdown because we wanted to eat before playing. The service from the host and our server Judy was friendly and hospitable.
For food, we went with the food deals that came with the play card. I think the deal is worth it. I had the fish and chips which was tender on the inside and lightly tempura battered on the outside. It didn't seem as heavy as most which I enjoyed. The tartar sauce was odd, kind of just seemed like a zesty mayonnaise. Maybe it wasn't supposed to be tartar. My husband got the boneless wings and thoroughly enjoyed it. Their blue cheese is very good and not as funky and weird as some places. Their raspberry lemonade is nice and not too sweet. My kids loved the chicken bites and fries.
The game selection was good in my opinion, not outdated at all and had some fun options. Not much is very playable for young children but they still had fun thinking they were playing the games.
We visited on a Saturday and it thankfully wasn't very busy during lunch time, maybe because it's tucked away from the super busy area of Henderson. Not sure how it would be at night.
Overall had a great experience here and would surely return with my kids for a good time out...
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