Starbucks — Restaurant in Henderson

UPDATE: Same garbage this time as last review! My order was a nitro. Shouldn't have been too difficult. I got there 10 minutes after placing the mobile order. Nothing. Used the restroom and waited... 5 minutes later I mentioned my nitro shouldn't take 15 minutes. I got an excuse of my order being lost, but then it was suddenly made. Really??

FIRST REVIEW: After being ignored at the mobile order pick up window for a solid 6 minutes while looking at my drink sitting behind the plexiglass, a girl finally asked me my name, repeated my name, then walked away and grabbed a mobile order that had just come in and started preparing it. She didn't bother to look at the mobile order in front of her that I was polite enough to not reach under the plexiglass and grab myself. After she started prepping someone else's drink I asked if I could just take mine. She walked over like it was not her job and I was asking a favor and handed it to me without a word. As if that whole interaction wasn't weird (and rude) enough, my order specifically said light ice; 3/4 of the cup filled with ice is not remotely close to that request. Since you charged $6 for my drink, the least you could do is get it right. Poor service, poor quality of the drink I ordered. Unacceptable Starbucks. I will not be visiting this location again. So sad that this is how you opened this new location. Off to a...

Worst experience ever at this Starbucks they are so rude and inconsiderate They make you feel so unwanted there they told me that I was banned from there because I complained too much about my drinks and meg the supervisor is the one that told me that I have it on recording how rude she was so I contacted corporate. Got a hold of the District Manager which she was so nice. Laurie ensuring me that I was not banned from that store so me and my wife go back today. Try to order our drinks. And one of the employees embarrassed me and my wife in front of other customers saying that I was banned and to leave the store I just can’t believe this cause I just talked to the district manager and the manager and they said I was welcome back, but I guess this is the welcome back. I get rude and disrespectful. Starbucks is supposed to be a friendly place and to make your day a little bit better with Their smiles is not the case with this location so rude and disrespectful I need to talk to somebody in corporate about this. It’s not the first time but the second time if anybody can...

The inconsistency in beverage preparation at this Starbucks location is a concern. On every visit, I have noticed that my drinks taste different from those I have had at other Starbucks locations. Additionally, the staff appears to be rushing to fulfill orders, which is surprising given that I was the sole customer last night and experienced a significant delay in receiving my order. This has been a recurring issue during each of my visits to this location. As a customer who is willing to pay for quality beverages, I find it disappointing to pay nearly $8 for a drink that is frequently prepared incorrectly. I would advise others to avoid this location and instead visit the new Starbucks on Sunset and 95, where the staff is notably...