Tried to place an order online however, it would not process correctly. I called in my order and was on the way to pick it up when I called again to ask that if I was able to login; would that be a suitable way to pay for my order? As the employee repeated my order I heard a mistake that a pizza had extra cheese. That is not the order I placed, so I asked them to correct it without extra cheese. The manager then went on to tell me that since it was made I should just take it and pay; furthermore, she then went in depth about how the difference was only a half cup of cheese. It’s frustrating when you physically can’t do business with a group because they can’t even produce their marketed product.
Too bad. I went out of my way to go here because A Separate manager is amazing at her job at This location and I’m sure those that know her know who I’m talking about. This...
Read moreThe absolutely slowest unorganized take out I've ever experienced! Twice now I've ordered crazy bread and a 2 topping pizza and literally arrived 20 minutes later to pick up and it's NOT in the oven and has taken another hour to prepare while the "help" is busy yacking it up with everyone in the drive through line and doing NOTHING to facilitate moving business along, or overseeing the orders already placed. Oxford seriously needs another pizza joint. The food is good, but the service leaves much to desire. They don't use the keepers, the orders don't show up through the whole process of tracking on line. Whoever owns this location needs to invest in better help, training and should monitor it. You could have a small gold mind if your help stopped running people off by being so...
Read moreYou're given one price over the phone and when you get to the store it's almost three times the price. It's like pulling teeth trying to order. The website wasn't allowing me to order so I called. An operator said she couldn't take my order because the system was down so she tried to connect me to the store. They didn't pickup so the call center tried to take my order. No marinara sauce was available, no pepperoni, they could not do pizza larger than medium because they were low on dough. I finally made an order and was told to relay to the store that it was a discounted item. Should have been $16. They rang me up at the register for $40 including a reasonable tip. That's 2 medium pizzas. I just went home and made a sandwich. Don't even bother dealing with...
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