Red Baron Pizza — Restaurant in Hesperia

Update...They did it again..! In a desperation I ordered through them again. Maybe they have my name on file as "girl to screw with", or maybe they really are the worst pizza place in history. But I placed an order. Called 90 Mins later, they said they "didn't have my order". So then I pulled up my confirmation number and the guy said "oh. Umm..well we didn't get it and now we dont have a driver". I asked if he was the manager and he said "not anymore". . . Hahaha. Ok kid. Sorry you couldn't manage to hold down that job. Wonder why. Then the "manager" got on, and said she would figure it out and send to me in 40 mins (after reading my order to me that super-boy said they didn't have). So I said thank you (not condescending) and hung up. Annnnnd to no one's surprise, I received an ORDER CANCELATION email about 5 mins later. I hate it here. 😒

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Waited 3 hours for my pizza. Called and they said "oh..umm..our driver went home..you might have to try another day" ... ... ... Are you kidding me? The lack of customer service or decency is palpable. Assuming they're going out of business, or the owner has no idea how their shop...

Sad to say I will never order from this establishment again. I have been going to this location for over 30 yrs. The customer service has changed. Such a shame. I ordered my usual for delivery told them I am going to need change because I was paying with a 100. The delivery girl showed up rude and sassy. She forgot my receipt for the total and left all her change at home. So she left I asked about my order she took it. I told her it was go going to be cold by the time she gets back with my change. She said no. It will stay kind of warm. I can warm it up in the microwave if I need to. I contacted the location, told them what was going on. There was no apology. No I'm sorry. We'll make sure it's hot. Nothing. As a matter of fact, the person that answered the phone was just as rude as she was. I will never go back to that establishment. They need to understand customer service is what brings in your customers, not...

Red Baron would not deliver to us at hesperia lake because we were going to pay with a debit card. You lost our business. We will never order from you again. In this day and age not to many people carry cash. But your competition was more then happy to take our card. When you first answered the phone, the first thing I asked you is do you deliver to the lake and you said yes. Then you proceeded to ask my order. Gave me the whole spill on your specials. You asked me then for cash or card and I said card, all of a sudden you can't take my order. Horrible customer service. Bye bye...Mama Mia Pizza....thank you for your service. You will def get my...