Hooters

Last night, my friends and I visited Hooters to celebrate a friend's birthday. Unfortunately, our celebration was dampened by a series of disappointing experiences at this location.

First and foremost, it was a busy night in the restaurant, which likely contributed to the poor service we received. Our waitress, Vallery, while trying to be friendly, appeared visibly overwhelmed. This led to her dismissing some of our concerns rather brusquely, which was quite unfortunate.

Adding to our discontent, the food we ordered was not cooked properly. Several dishes were either undercooked or overcooked, making them less than enjoyable. The situation worsened when it came time to settle the check. We encountered several errors that needed correction, and during this tedious process, Vallery implied that we were lying about the mistakes. This insinuation was extremely disrespectful and left us feeling quite offended.

We eventually spoke with the manager, PJ, regarding our experience. PJ was friendly and seemed to genuinely understand our frustration, which we appreciated. However, despite his amicable response, the overall experience was enough to ensure that we won't be returning to this location.

In summary, what should have been a joyous celebration turned into a night of inconveniences and disrespect. The chaotic environment, improperly cooked food, and the attitude we faced were simply too much to overlook. I hope this feedback leads to improvements, but as for us, we’ll be celebrating elsewhere in the future.