Don Pan Hialeah

Saddest Day of my Life.

After waiting several months of my last visit to this store I was hoping they got their act together. However, this visit turned out to be a very disappointing, insulting and bad tasteful experience.

Order was simple: 2 Pabellon Empanadas made of shredded beef, fried ripe platain and black beans. This particular empanada is a culinary state of art and difficult to find. As we start eating my wife notice the size. And commented: "Honey, this is weird these empanadas are rather big more so than the ones we eat." I said to my self oh ohh there is something fishy. After the first bite I could only taste and see beef, hoping to find the rest as I was eating. The taste of the beef was telling me: there nobody else here. So, I opened and surprise no pabellon. My wife same deal.

As a normal person you go talk to the person who took care of you (Yadali) and ask for an exchange. But, I was told there was no more because they placed the label erroneously and realized they didn't have any pabellon. Then I asked for a chicken one. And I was told that they didn't have because they had opened the door 3 minutes earlier to let as in.

At this point I am extremely upset for the merciless round around told by what I believe was the manager. In any half decent establishment you would be offered at least an apology for this situation. Not to say the price difference between items.

So here is my statement to a place I once loved, and was happy to come to. And with Level 7 Google Local Guide and 23.5 millions picture views worldwide. Do something about it. So the next person does not have to experience this.