Tropical Smoothie Cafe — Restaurant in Hickory

First visit. This place opened one month ago. Was looking forward to having a healthy alternative here in Hickory. I got the Sunrise Sunset smoothie, with plant-based pea protein added. $8.68 + tax = $9.37 total. For a little fruit and crushed ice.

But I was SO DISAPPOINTED to find out their average smoothie has 80 grams of ADDED turbanado SUGAR, unless you're smart enough to ask them not to put it in. That's as much as 2 cans of coca-cola!!!!

80 grams of sugar ÷ 4.2 grams per teaspoon = 19 TEASPOONS OF ADDED SUGAR, (PLUS the natural sugars in the fruit) in every 24 oz smoothie!

In a country with epidemic obesity, diabetes, heart disease and cancer, this is obscene! A good smoothie does not need any added sugar. This is not healthy food . . . It is expensive JUNK FOOD. . . I will not be going back - I make much better smoothies at home for 1/3 the price!

Also: Please tell Corporate they need some Gluten-free bread alternatives. Many of us cannot eat gluten, sugar or cheese . . . It makes us FAT!! They only had white bread.

And please get some 100% Real peanut butter. Not sugar and margerine! (I am a certified nutritionist)

This chain is all about profit margins, Not healthy food. What a shame . . . it was such a good idea. Great concept and marketing. Very poor junk...

Customer Feedback for Tropical Smoothie Cafe – Hickory, NC

I had the most amazing experience at the Hickory Tropical Smoothie location. I had just ordered a smoothie and a sandwich, and the moment I received my smoothie, I accidentally dropped it all over the floor. I was absolutely crushed and felt awful.

But the customer service I received completely turned my day around. The sweet girl who had made my smoothie immediately reassured me and said, “It’s no big deal at all, it happens all the time. Let me get you another one, and we’ll clean it right up.” She was so kind, so gracious, and truly made me feel cared for—not judged or embarrassed.

The entire team handled it with such compassion and professionalism. I left with my smoothie in hand, my sandwich, and a smile on my face. That kind of customer service is rare and so appreciated. It’s the reason I’ll be back to that location again and again—and why I’ll keep choosing Tropical Smoothie Cafe wherever I go. Thank you for making what could’ve been a bad moment into something...

Found out about this place bc we got coupons in the mail. Downloaded the app and was very happy with our order. I got a flatbread, husband and son got wraps and daughter got a quesadilla. We all liked our food. I will say for bigger appetites, the wraps are nice and hearty. The flatbread was smaller and the quesadilla was semi small too. But it was our first time trying this place. Order was made quickly and correct. All of us liked our entrees. Will be back...