Caribou Coffee — Restaurant in High Point

This review was after my third trip to the location. I placed my order through the app and drove to the location to pick it up. I will say the parking lot/drive thru access is a bit cumbersome as I felt like I was going in circles....because I was. Travel tip - Turn in BEFORE the Caribou into the parking lot there a George's Pizza and Miso Ice Cream and drive over to the drive thru. Less circling that way! When I arrived, I simply said my name and was told to pull around. All 3 times the service was with a smile and a thank you. The drink was hot and tasty. I also ordered a breakfast sausage, cheese and egg sandwich on my second visit and it was equally tasty. Felt like a breakfast sandwich you would get at a good diner, did no feel rubbery...

It’s one cup of coffee. How difficult is it you can’t get it right. I have a bad experience EVERY time with you. Get trained get better staff or maybe just SHUT UP and listen to the customers instead of showing off your own clueless stupidity. You need to get your act together or close but this lack of quality and poor service is UNACCEPTABLE!! Iced coffee. And even that you can’t get right. Be ashamed of yourselves. It’s so bitter no milk. No flavor. How do you expect anyone to drink it. And you charge me for THIS. Yeah uh NO. Not done!! Like I said, get your act together or shut down but the farce you sell caribou...

This place has great coffee but the drive thru is extremely hard for people to get into. As a man it was simple for me but I saw a a lot of people struggling. They just need to take the yellow cones out and it would be so much better. The coffee is some of the best coffee I’ve ever had and I’ll continue to go back but my sister and mother struggle because of the cones and how difficult it is to maneuver in the drive-through. I really think that this might be hurting...