Where do I start?! First of all, when I walked in someone from that back hollers at me was I there for a carry-out? Uh no, I would like to dine in. Again, hollering from the back just pick a table anywhere. So I take a seat by the grill that was separated by glass and could watch the cook.
The waitress came and took my order and it didn't take me long to realize that apparently she was the only one there taking orders given the fact that she was literally running back and forth all the while some girl is standing with her arms crossed by the cook just watching (who had his chef's coat unbuttoned/untied with just a t-shirt underneath, very unprofessional!). Not sure what she was supposed to be doing unless she was in training, just felt like she could have been helping out the waitress that was trying her best to accommodate dine-in and carryout customers.
Okay, so I get my salad or at least an attempt to impersonate a salad. This was literally just lettuce with some kind of orange globs of pasty goo that was supposed to be ginger dressing. And since they don't offer soup and salad together with a dinner entree (which almost every other Japanese restaurant does), this cost me an additional $2, very disappointing. I get my entree and have to say (the reason for the 2 stars instead of 1), the steak and chicken was quite good except for the ginger sauce that I got with it. It was nothing more than a dark watery concoction that I think was poured over some ginger root to give it flavor. I think I would have been better off with just some soy sauce, had the same consistency.
I finish up and go to pay, this cost me $28 and some change, granted I had 2 beers which cost over $3.50 each but having to add the salad and noodles as sides, again a standard at most Japanese restaurants, this was rather costly for what I got.
The waitress was very nice and tried her best to take care of the customers. They really need a backup plan for when a waitress doesn't show up, like the "watcher" by the cook could step in and help.
With all the Japanese restaurants to choose from in the High Point and surrounding areas, this will not be a place I will return to. Not sure why all the good reviews (which was the reason I went in the first place), maybe it's the sushi, which I'm not a fan of, it's overrated and overpriced (just my opinion). Perhaps they haven't tried other places to find out what is really good Japanese food with authentic...
Read moreThe first time I tried Shogun was a few months back, I had just moved to the area and my boyfriend had been wanting to take me, and so we finally went. We walked in not knowing it was the break between lunch and dinner, and they were closed, but the cook that was there still made us a meal, turned all the equipment back on and made everything we ordered beautifully. We've gone again countless times since then, and I've never had a bad experience. From the Udon, to the sushi, to their fried ice cream, I've tried a lot of different things and loved them all. We recently tried the all you can eat sushi for the first time, and my goodness, what a deal, we left full and satisfied. Tried the spicy salmon nigiri for the first time and it has become my new favorite. The waitresses are always sweet and helpful, eager to answer any questions you have, and the cooks are diligent and polite as well. You can watch the cooks work, as there is a glass wall between the dining area and the kitchen, it's fun to watch them work in between conversations. Highly recommend them to anyone that loves sushi and to people that wanna...
Read moreI'm going to start by saying that in order to leave a review I have to rate it with at least one star because if it were up to me I wouldn't even give this restaurant one star. At 29 years old, it was the worst food I've ever eaten and I want to emphasize that I'm not at all picky about restaurants and food, but I want to confess that two days ago I went to dinner with my husband and it was the worst experience since we have eaten Japanese on other occasions. We did not like the food, the place, or the dessert, everything was bad. Besides being super expensive, the food is not fresh, everything is pre-cooked. I saw when they opened a bag and they took out my noodles as if it were a marucha soup and they already had my husband's beef in a cup, they just threw it on the grill to heat it up and when he ate it, the beef was burnt 🥩 I will only say that if I have an enemy, I will recommend this place...
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