Yummy Bowl — Restaurant in Highland Park

We are new residents in Highland Park. This was our first time trying Yummy Bowl (November, 2019). First of all, the food was good. Nothing outstanding, but tasty and seemingly well prepared. Our problem was with everything surrounding the product. We ordered online for pickup, since the phone for the restaurant was constantly busy. When I arrived to get our order, "John" at the front desk was very polite, but clearly beyond his abilities. The phone was ringing off the hook. John showed me my order ticket. I confirmed the items listed on the ticket and total amount, paid by debit card (including a 12% tip on a pickup order!), accepted the bag of food which John had retrieved for me, and drove back home. NOTHING in the bag matched our order. We called the restaurant....phones still busy! I drove back, entered the restaurant, and stated that we were given the wrong food. Much confusion by John, who was also dealing with another customer to whom he was trying to give the wrong order.....not our food, however. Eventually John asked for my name, then said that I had given him an entirely different name before. I stated that he had shown me the correct order ticket, which I had confirmed (including my name), and he had then given me the wrong bag of food. After waiting for 10 minutes, I was finally given the correct order, freshly prepared, which I visually confirmed. I drove home. An hour later, John called my phone, repeatedly claiming that he had never charged us for the order. I had signed the original charge slip, and refused to give him my debit card number so that he could double-charge us. Minutes after that call, he again called to state that they had confirmed the charge had been made, and he apologized. IF we EVER decide to go to Yummy Bowl again, we will dine IN the restaurant to see if the...

I felt compelled to make this review since the restaurant seems to be getting unfairly review bombed with 1-star reviews for whatever reason on google.

I've been going to this restaurant for almost ten years now, and it's probably the best Chinese restaurant I've found within the area (seems particularly difficult to find decent Chinese in the northern suburbs). The food tastes fresh and is clearly much higher quality than the usual American Chinese fare that typically tries to make up for the lousy quality with gigantic portions. The orange chicken and empress chicken are my go-to dishes. Both are especially good if you eat them in the restaurant on the spot before the sauce takes away the crispiness of the chicken. The hot and sour soup is top notch as well.

The only thing that's fallen off in recent years is the crab rangoon. It's still good, but it used to be amazing--just like I remember crab rangoon tasting in the early 90s before restaurants started using imitation crab, then no crab at all, then next to no cream cheese. Very sad to see it change.

I've always received friendly service at the restaurant, and the atmosphere is clean, elegant, and relaxing. I try to make a point of eating here whenever I visit...

I’m speechless. I thought in this day and age, we were past assuming what something was supposed to taste like. What happened to research? What is cooking school for? Where is redemption? Let’s start off, the staff were incredibly nice. Let’s not hate here. But the food, not so nice. The chicken is fake. Everything is a lie. My first thoughts were, “you cant go wrong with fried rice” but no. I was managed to be proven wrong. The chicken tasted like paper. Inflation is difficult yes, but we shouldn’t be cheated like this. The Japanese Miso Soup is a joke. I INHALED the smell and was thrown off. As an asian person, this is absurd. The tofu was disgusting. Then I tried the soup. There was no miso paste. It was like food colored juice. It was a funky sweet in the worst way. As soon as I heard that there was Mongolian Chicken on the menu I was flabbergasted, astonished, and destroyed. Mongolians don’t eat chicken. It’s not a cultural thing. Have you seen Ghengis Khan eat chicken? Thought so. My tastebuds need vengeance. This was robbery in broad...