I felt like they were doing us a favor by seating us, taking our order, serving the food, refilling water. No smiles, no thank you's. We had to ask to be seated, even though I was standing right in front of the waitress. I had to call her over to order even though I kept staring at her like I was ready to order. She literally threw our food on the table and left abruptly. We ordered an extra roll after finishing the few we had. Not only didn't anyone clear old plates, the waitress literally put the plate with new roll ON TOP of a plate we had already finished. I had to ask for water refills even though the next table was getting their water refilled. Yes, they were busy and yes, the waitress looked like the only one serving. There were 2 gentlemen that came to fill our water glasses when I asked. I would have been a bit more understanding of the staff shortage if the waitress wasn't incredibly unpleasant! I dont remember experiencing such a rude and unpleasant waitress. Oh yeah, the food. Quality was good but portions got much smaller (5...
Read moreWent in for lunch because they have a 'Lunch Menu' section on their menu. Directly under 'Lunch Menu' it reads "Comes with miso soup and Veggie fried rice" (take a look at the picture, I have highlighted the relevant part)
Well I ordered the sushi lunch and the soup came, then the sushi came, and as I was eating I decided to ask about the fried rice thinking they may have forgot. They told me that there is no veggie fried rice and that it only comes with the bento box.
I then showed them the Menu and their response is "I've been here for 18 years and this is how it has always been"
Good food, quick service, but fairly deceptive regarding this specific issue. The menu should be changed if its wrong and...
Read moreThis place is by far the most authentic Japanese food and sushi spot outside of downtown Chicago. Their selection of fresh sushi and sashimi has never disappointed and the preparation is always consistent and delicious. After having eaten here more than 50 times ( I live a block away ) I can say it has never disappointed. Their attention to customer experience and willingness to accommodate any special order is seldom found in north shore restaurants. There is a reason that sushi spots in Highland Park have come and gone and this place has remained for years.. it’s because they care. Their owner is there every day because he wants to ensure the best possible experience for...
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