Okay now I will admit its been several years since I've actually ordered or been to their shop but that doesn't mean to be treated by an extremely RUDE EMPLOYEE! I had someone go in and order a Strawberry Banana Smooth that I've been craving for. Ordered the smoothly and asked for a scoop of frozen yogurt in it. Now I know things change and instead of her saying, I'm sorry, we don't carry yogurt any longer. She says This is an ICE CREAM STORE AND WE DONT HAVE YOGURT! Like I said its been awhile but I came home and looked it up and yep 2014 YOGUART WAS CARRIED. So instead of a polite response she chose the lazy way in her deliverance. You would think with the economy they would want customers. I would have been happy to go with their usual way of making it but because of her response I sure won't be going back there along...
Read moreI only give a 1 because we eventually got our order. The server was slow and rude! Asked for a receipt and she wasn't able to provide one. The first cones ice cream fell off while she was scooping my second of 6 cones in my order. She told me to clean it up and said I wasn't holding the cone right (WHAT?). We noticed with all the cones she didn't put in a base for the icecream to adhere to and also didn't push the icecream down on the cone, but just laid it on top. As we received our cones we pushed the icecream down so they didn't fall off when the young children handled them. Horrible experience and will never go to this...
Read moreThis store has been closed early MULTIPLE times and not 10 minutes early more than an hour. This isn’t fair to people who go out of their way to come and are greeted by a locked door.
The hours posted need to be the hours they are open unless inclement weather, emergency etc. that’s the cost of doing business during winter.. it’s slow.
Really unhappy with the service here as well most of the time for example, on my birthday I had ordered a cake and told them I was coming back 20 min. before close and the lady was already locking the doors as I walking up.
Ice cream is...
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