I was going thru drive thru to order 2 buckets of boneless chicken. I did not understand that it only came in crispy and not original so I was trying to make the choice if I was going to get 1 boneless and the other with bone original and the girl taking the order got really rude with me for I was confused. When i got to the window to order she re asked me again for what I was getting and then told me "oh we only have 7 pieces of chicken so would you like to wait" I asked how long I would be waiting at that time she let me know it would take 7 mins. So after 10 mins of no food and seeing no one I had my so go in and they told him "oh it just came out we will bring it out. 15 min after I ordered and 8 mins longer then I was told I got my food. The girl at that time said "we are sorry for the wait we gave you a little cake for your time" I asked for her mangers name and she told me I go in and talk to him. I did not have time I was on a way to a work dinner and only had a few mins to get food back to my kids and dad. I did call and was told i was talking to the GM. He was rude and condescending to me at some point he even said " oh I am so sorry we took 8 mins of your perishes life I am so sorry someone gave you wrong info." I then told him he was being condescending and he told me he did not even know what condescending was. At that point I was so made I hung up. We go there almost 2 times a month and I can tell you I will not be going back. I could not believe the was I was treated. I am a little worryed that there would be someone working as a GM at KFC and does not know what condescending means. WILL...
Read moreThis place is terrible!!! Me and my M.C. were hungry after a long ride to cool off from a long work week. So we figure hey KFC!! Sound super awesome right now!! Wrong!!.... We pulled in at 10pm and the dining room was closed; so we figure no big deal we'll go to the drive up nope!! We stood there for five minutes yelling and knocking on the glass, trying to get the servers attention and finally outta the blue from the back comes a rather dis shoveled employee that informs is that there not making food and they've already shut down and thrown most of the food away. In rebuttal we point out the that the sign posted in front of him says the restaurant doesn't close till midnight. Now here's the kicker..... We were fine with the were closed but telling us oh well and walking away is where it really pissed us off!!! So if your ever in the mood for chicken and want food with a friendly service atmosphere go to Chick-fil-A... P.s. to the drive up dude..... Not smart to piss off ten hungry bikers.... Or anyone really.... Never know how...
Read moreI went to this kfc for dinner last night. The worst service I have had in a long time. I ordered a $20 fill up and a bucket of chicken for $11.99. Total should have been $31.99. The lady ran my card but didn’t give me the receipt. I immediately checked my bank account and they charged me $40. I asked her what she rang me up for and she was rude and said I rang you up with what you asked for. I then asked her why it was $40 instead of $31.99 and she had no clue. So then she got her manager who came over so I explained to her what I ordered. She said she would refund me but she would have to then charge me again for what I wanted. It ended up costing me $71.99 to go there last night. I still don’t have my refund and my bank doesn’t see a credit so know I have to dispute the charges and wait for my money all because she didn’t get my order right. Make sure to check what you are getting charged for before you leave...
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