Starbucks — Restaurant in Hilltown Township

Employees need more training on how to make a strawberry refresher. Light water with extra base of strawberry means I don't want it watered down. I initially told them at the register "Light water, with extra base of strawberry" and she clearly wrote that on the cup, therefore there was no room for confusion. I saw them prepare it with that watered down version they have pre-made in the pitcher. Once they called me, i tasted it to make sure it was maybe just a color issue, however that was not the case, it was water with a hint of flavor. I told them it was watered down and i requested extra base of strawberry, they took my drink, threw some out, only to add more of that pre-mixed watered down refresher 🤦‍♀️🤦‍♀️ .... c'mon, it ain't that difficult. If they want to cut cost just charge me extra for the extra strawberry base, however if I'm paying $6 for a drink, at least make it good. There is a handful of Starbucks locations that "DO" get it right. What is being requested is...

Well … I am accustomed to several cafe and drive thru Starbucks in our local area and this is a licensed store. My decaf latte was a bit lackluster. I get 4 pumps of sugar free vanilla … which I could barely taste. However, I got the BEST gluten free ginger cookie I’ve ever had!!! It was huge so I took it home and shared this delectable goody with my family! The barista who made my latte must have been having a bad day. She literally slammed my cup down on the handoff plane. I thanked her and barely got a grunt. The barista who took my order was helpful and friendly. When I asked what gluten free items that had she suggested the ginger cookie! I have been at this particular licensed store before however, this is first time I cannot...

If I could I would give zero stars I would. I went in around 1pm, on 12/13/24. There were two ladies, one was a younger lady with a mustache. The other lady was old lady, named marry. They were extremely rude, kept rolling their eyes when I ordering. You’re in customer service, if you don’t want to deal with customers and simply make coffee then quit because it’s in your job description, clearly you didn’t read it. They didn’t make my caramel Brulé Frappuccino, they made me a caramel Frappuccino. When I asked them to please fix it, they were so rude about it. The The prices for the both are completely different. Obviously these ladies need more training or make everyone happy...