Five Guys — Restaurant in Hilton Head Island

I had a delivery order a couple of weeks ago, so unable to write about the atmosphere. I have celiac, which means no wheat, rye, oats or barley. Five Guys has been an easy decision at any location. The burgers are cooked without drying them out, so I have always received a nice juicy burger rather than a hockey puck. Many toppings to select, starting with the standard mayo and ketchup to jalapeños for a little kick. My go to is the double cheeseburger, bacon, tomato, mayo, and ketchup and of course, no bun. As good as the burger tastes, the fries may steal the show in my opinion. As someone with celiac, eating fries cooked in most restaurants is a big no no, since most restaurants use the same fryer for all types of products, including breaded items. French fries for most are viewed as a side order when dining out or take away orders, but for a celiac it becomes a specialty item and Five Guys has some of the best that never disappoint. The vanilla shakes are very tasty with the right amount of consistency to prevent passing out while trying to get the shake to travel through the straw. And I always order a second double cheeseburger with no toppings as a treat for my boy. His mouth was full at the time of writing, so unable to provide an understandable response. Lets just say, we both cleared our plates and look forward to...

Was given a pathetic amount of fries for a regular order (not even a full cup with literally a baby's handful of additional fries dumped into the bag -- picture was taken in disbelief, I can provide it if the owner so desires)

Inquired with the on duty manager (Anthony) and was told that only six additional fries are provided above and beyond the "cup" of fries. I tried to politely tell him that must be a mistake as I am a frequent visitor to the Arlington, VA location; as I've been informed, the flagship for the franchise, and I have never received anything less than a small fortune of fries to accompany a burger.

There is an enormously lettered sign, directly next to the cash registers that reads: "The most bang for your buck." I even had Anthony read it aloud back to me, but apparently the point I was trying to make was not clear.

Not only did the manager (Anthony) and his staff become confrontational ([his staff began] wringing his hands as if he wanted to physically accompany his displeasure with my complaint) but they directed me to leave the store when I asked for business cards associated with the upper management and ownership of the establishment.

If you have just driven down the eastern seaboard, for say 10+hours, and you are famished, might I suggest trying literally any other food service on or around the...

It's just too much money for what you receive. Five guys used to be a regular visit from me .... twice a week I'd say. But now I can eat all kinds of places for the $21 it now costs at Five guys!!! Maybe the rest of the family wants their piece of the burger kingdom!!! So they've increased their prices according!

The basic burger is over $9.

The smallest fry is almost $5 .... sure you get a bad-o-fries, but there needs to be a $2.50 size too!

And a coke will set you back close to $3.

Opt for the milkshake and you need to wait till payday to go!!!

Regardless how many times I ask for "well done fries" they are always the same soggy mess.

Culver's will absolutely wipe out Five Guys in the near future! Plus they have FROZEN CUSTARD!!!! Culver's isn't cheap, but so many more choices! Their pot roast or their cod meal is a huge meal for about $15 with a frozen custard dessert!!!

Bye-bye...