Papa Murphy's | Take 'N' Bake Pizza — Restaurant in Holland

This is bar none one of the worst experiences I have had from a business. If I could give negative stars I would. Their system froze and they could not verify they did not charge me. I stayed there until they could give me proof they did not charge me. The older woman who would not identify herself (first red flag) would not give me her or her manager's name. No transparency. The manager said to send me on my way without verification. While waiting in their store for all this to be resolved, the same female kept wiping her nose on her glove and touching the containers she was putting away for closing. She kept touching the phone and the POS and then touching the food. After seeing that, I no longer wanted my pizza. This business will be out of business soon. I am just grabbing my popcorn and watching them shoot themselves in the foot. They rely on EBT customers to stay afloat. Apparently they think customer service is no longer important. DO NOT GO HERE if you value sanitization and customer service. Plenty of good pizza places in Holland they actually follow food handlers guidelines and don't wipe their nose and touch the screens/phones while touching the food. Let alone actually treat the...

The three staff members were unwelcoming and uncaring. Nobody even asked me what they could do for me - left me just standing there looking at them while they worked in silence. When I finally told them I was there to pick up my order, they told me that I should have ordered ahead and that I would have to wait. I told them I did order ahead and only then did they go and find find my pizza and give it to me. Very stupid and disrespectful experience. They all need to be trained in customer service. Guys - there are so many pizza choices in Holland and you treat...

First time at Papa Murphy’s Take ‘N Bake in Holland - I wasn’t sure how it all worked so I called first. Excellent customer service! Pizza’s are made Fresh for pick up or Delivery- Many options to choose from, including diet restrictions if you have them . The pizza after we baked it was very Delicious!!! I picked up and all was ready when I arrived. Even went the extra mile and told me about the Tuesday Specials Will definitely be back. I highly...