As it is the holiday season and time seems to disappear quickly through the day, I took the time to stop at this location to pick up food for my family. My family and I patiently waited over 20 minutes in the drive-thru. It did not appear to be very busy. I would say maybe about 5 cars ahead of mine. I understand it's the holidays, and it's hard to get people to come to work. I was patient and ordered my family meal, and the gentleman at the window very kindly asked me to move forward, and he would bring it out. We waited another 20 minutes for our food to come out. The manager is who took it upon themselves to bring out the food. I kindly asked her to wait to ensure all products were inside the bag before walking away. She got annoyed with me. I checked and was missing a few items. When I mentioned just 1 item missing, she walked away before I could mention the other 2 items. Upon her return, I mentioned I'm still missing 2 items. I understand 1 one of them being sauce was not in essence. I still would have enjoyed having the correct sauce. She stated I'm not getting you sauce and walked away. I then entered into the location to retrieve the missing items plus my sauce. She was in complete rudeness. As a manager, I expect better behavior from a leadership position than was exhibited today in front...
Read moreWent there on February 6th for some chicken at 4:30. After waiting about 5 minutes, someone finally took our order. After ordering we were told they had to make some more chicken to complete our order. We watched the kid start making our order with what chicken they had, he put it into a bucket and let it sit out in the open along with the sides we ordered .We questioned the kid about it and he said he would give us fresh chicken. We waited for over 20 minutes and never got our food. The staff seemed totally disinterested in helping us out. We watched order after order be given to people in the drive thru. People that had ordered long after we did. After the over 20 minute wait, asked for a refund from the manager, not once did he apologize for the long delay. He also never even asked why we wanted a refund and made no attempt to correct the problem. Very bad experience to say the least, definitely will not be going back. Worst fast food place in Holly Springs hands down. I gave one star because there is no option for zero stars, which is what...
Read moreMe and my two sons we're up all night throwing up and spraying. My wife was fine, she ate Hardee's... We ate chicken tenders, Mac n cheese, and mash potatoes, with baha blast. Went through drive through messed up order, I said no worries I will go in so I don't hold up traffic, went in, no one meet me, waited in long indoor line, ordered again, order messed up again, few minutes later manager found out and asked what's up, I said no problem I just ordered three individual instead of bucket (bc I already paid for.two wrong individuals so just chalk it up for loss and get one more), gave the customer behind me my two other drinks bc I did get three drinks in order number one at drive through, finally came out with my other meal and I left. We ate, went to bed a couple hours later, as we were laying down older son bad stomach pain, we were about to walk out to er and SPRAY, throw up soooooo much chicken chunks and KFC smelling throw up, then my other then me up all night no...
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