Tijuana Flats — Restaurant in Hollywood

My husband and I have been coming here for a few years now, but within the last 2 years, it feels like this place has slowly gone downhill a little. My husband LOVED the chicken wings with the mango habanero sauce. Then we came in one day, and the staff told us that corporate had decided to remove the wings entirely from their menu! We used to come here every couple weeks for the wings alone, but since they took the wings off the menu, AND no longer sell the large bottles of 'Mofo'in Insane' hot sauce behind the counter that my husband loves (he is a hot sauce connoisseur and Tijuana Flats met his 'heat standards' that he couldn't find met anywhere else), we've been coming here significantly less. I still like their burrito bowl and taco salad, but truthfully you can get something like that at Chipotle in half the time spent waiting, especially if you order online for pickup. Now, the best thing we get here is the chips and queso. Also, we would always get a couple cups of their strawberry lemonade with our order. During our most recent visit, staff told us that the strawberry lemonade was now considered a 'premium drink', and they can only give out a small cup size of it with your order. They used to give out large cups of the lemonade! I mean, its lemonade! It's not like it's a watermelon mojito or anything special. It seems like corporate is making some extreme budget cuts, and it's also cut down on our enjoyment with coming here, sadly. It even looks like their hot sauce bar has shrunken significantly, as its now a little cart in the center of the dining room, instead of the 'bar'...

Stepping into this place feels like a trip back in time with its Tex-Mex vibe, 90s rock music, and black ceiling. Although there are a few too many tables that were mostly empty, the centerpiece is an impressive hot bar featuring 12 hot sauces that steal the show. The decor is busy but leans into its Hollywood roots with a full-wall poster of vacationing, lizards and the Hard Rock.

Tatiana, the waitress, was friendly, knowledgeable, and welcoming (she literally greets and says goodbye to everyone). The menu is lively and keeps it young and hip with playful, spicy-themed language and stickers. Tatiana recommended a “special “ of shrimp burrito, strawberry lemonade, and chips with guac for like $8 (13 with guac and tax) which arrived within five minutes, served on a tray with a Southern touch.

The hot sauces really elevated the experience, with the ‘Smack My Ass and Call Me Sally’ jalapeño sauce packing the biggest punch. The chips were crispy, not fresh from the fryer but definitely not stale, with a peppery guacamole hinting at lime and balanced cilantro. The burrito itself was wrapped tightly, heavy on the rice but offset nicely by the sour cream. The grilled shrimp was flavorful, though unevenly distributed, as one half of the burrito held most of it. The corn tortilla was just right—soft but sturdy enough to hold everything together. I missed the salsa that usually adds a bit of wetness, but the sauces filled that gap well.

As a bonus, my receipt included a survey with the incentive of a free taco. I appreciate the old-fashioned...

Absolute WORST location I've been to (out of 20)!

Every time I go there or order, there is an issue, which is sad because I love TF and like to go weekly.

Delivery Orders They always forget items or the food is cold. When I call, the manager has the WORST customer service. She always says "sorry, but we've been busy" as an excuse for screwing up my order. That is not an acceptable reason. If they are busy and mess everything up, then maybe they need new employees!

Dine In Orders The staff does not listen when I tell them what I want (for one order of tacos). "Blackened chicken, soft tacos, everything on it, meal with ice tea, half sweet, half unsweet" They ask me again questions. There is never more than one person taking orders. The 5-8 staff in the back look like they can't figure anything out. My chips always broken in tiny pieces. And it takes Forever even when the place is empty.

Curbside Orders Same horrible service. They do not come out until you get frustrated and call them.

I never knew making tacos was so hard.

Save your time, money, and frustration!!

Corporate - please fix this location, fire the managers, re-train to staff, or just close the...