Arby's — Restaurant in Homer Glen

My family & I come here sometimes, we live in the neighborhood. We ordered 3 sandwiches and received 2 of them, I didn’t notice until I got home about 5 minutes later. I went back to grab my other sandwich not thinking it was going to be a big deal and I was mistaken. The lady was so upset shouting that they already made that sandwich calling me a liar….. she slammed the door in my face and came back a couple minutes later with my food telling me she will never do this for me again????? I paid 25$ and told her it was not that serious and I would pay for the sandwich if she was so upset about it, and she slammed the door in the face again. Highly do not recommend coming here, she looks like someone who would spit in my food and should definitely not be working...

I honestly hate leaving bad reviews but when I came in there was nobody working the counter and I had to wait for someone to come up though the drive thru person saw me she didn't motion for anyone to come up. I ordered a French dip and the aujus was so salty (not expecting that) also I went to use the condiments at the station and none of the pumps had been refilled. The curly fries were very fresh though so that was definitely the hilight of my meal. I get that this is a fast food restaurant so I set my quality expectation level low but this experience was certainly below even those. Maybe they were having an off day so I...

We were so happy with this Arby's when it first opened. The food and service WAS fantastic!! The last three times have been horrible! Stale bread, no aujuis, cold food, the fries, and poppers were literally tossed in the bag with the sandwiches, spilling them all over! ..last time we were there, they told us we would have to wait 10 mins while they cooked our food. Not a soul was there. We also left without placing an order. Needless to say, I'm not going back. It's a shame it went downhill so fast!! I REALLY hope they fix this. We loved the place, went about...