Dunkin' — Restaurant in Homosassa Springs

I hate to do this, but I’ve been annoyed for too long. These coffees are way too expensive for people to buy them and literally take a few sips and throw them away. The cold brew at this Dunkin always taste like water. I’m constantly told that the previous shift did not brew it right. That’s a problem and it should be an easy fix. And if it’s not then a new brew should be started immediately upon noticing that. I’m about to pull a 12 hour shift on a Sunday night and I just wanted a good freaking iced coffee. Also, it was disgusting in there, and I don’t understand how that’s necessary or could be allowed to get to that point. I’ve worked in the service industry myself as long as every shift does their part there’s no reason for the floors to be that filthy, to have sticky counters, and have marks of coffee drippings everywhere. The donut windows is filled with fingerprints all over the case. The only Dunkin in Citrus County that is consistently on point is the one in Beverly Hills managed by Haley Roddenberry. She runs a tight ship and every time I go to that store I have a 95% chance of getting my iced coffee fix Exactly how I expected it to be! I do not understand why this is not possible at all the locations. Usually, I go out of my way to drive to that location. Anytime I want an iced coffee so that I can know that I am getting exactly what I expect and pay for. I did not have the time to do that today and literally regret even attempting to buy an iced coffee from a...

Me and my husband came in to get a refresher drink , the girl took his order, was mopping and the one that making the drinks , wasn't doing anything they standed on over the side , one was making a drink for drive thru ,then on I had one to ask me which they wasn't paying attention because I was standing beside my husband asked me if I been waiting on, I said just waiting on my drinks and then another ask me the same thing , answer still the same . Then I get two dirty looks from them . They made the drinks the girl puts one on counter , and the male slams my drink down and turns away doesn't say anything. I don't like this kind of service , when I'm helping you get a paycheck ., I walked out saying I won't be back because I don't like your snotty attitude , I didn't deserve...

Extremely rude management today. Absolutely no people skills. I would much rather go to the store down the road than ever stop in here again.

Was out of the flavor we wanted by the scoop and we already paid. We offered to buy a quart of what we wanted instead and pay the difference. And she spoke to us as if we were stupid because we didn’t just want a different flavor by the scoop and argued with us.

She scoffed and rolled her eyes. All we wanted to do was know the price difference and her attitude was absolutely unnecessary. I have NEVER written a review before. Positive or negative. But I really did not appreciate being disrespected for absolutely no reason.

Employees were very nice otherwise. But still won’t use this...