Subway — Restaurant in Hope Mills

I've been in there a few times and always walked out because you cannot get the sandwich makers to wash their hands with soap and water even when you ask. The last time I went in there which was August 4th or 5th 2022. Ash the person that was in there that was out sweeping the floor to please wash their hands. They couldn't put down their phone long enough to do that and even when they went to wash their hands they took the phone with them switched it from hand to hand and just ran their hand up underwater each hand at a time. It's always that way I will never enter that Subway again!!! Another thing people are constantly talking on their phones even Walmart staff, employees in restaurants. Some people use earbuds and continue talking. Others just keep talking on the phone. Was in the Walmart in Hope Mills a few weeks ago getting a money order. Girl kept on texting when I got to the desk and she finally put the phone down and when I told her I needed the money order she kept on texting she run me up. Started texting again while she was waiting for my money order to print. Those employers allow employees to have phones on their jobs? There are phones in the restaurants and stores if there's...

Usually have a good experience with this particular location, NOT today. I ordered through the app so that I could get the promotion for the buy one get one half off... bad idea. The subs were prepared wrong even though I left detailed instructions in the app on how to prepare it. I called back explaining what happened and that it would be a long drive back (40 minutes) and was told that if I do not come back today WITH the receipt (may I remind you that I ordered thru the app and never get the receipt)I would not be compensated. TOTALLY DISGUSTED with the customer service and still hungry to boot. And out of the money as well. And walked in there with a tip in hand because it was a special order....

This place is a dumpster fire. There is usually only one or two employees and the food takes forever to be made. I placed an online order for 7 subs and showed up 5 minutes after the app said they would be ready. None of the subs had even been started.

Because of their staffing it is usually dirty as well. Not a problem if you’re grabbing to go. Advise you to go to a different Subway or the Jersey Mikes...