On my recent visit to Waffle House #1499 in Hope Mills, NC 28348, I was treated as if I was a liar by the manager Rhonda. I placed my order to go at 6:40pm 12.9.21. When I arrived home I was not quite hungry yet so I did not consume my meal at this time. It was about 9:00pm when I opened my bag to find out I was missing my blueberry waffle. I immediately called Waffle House and stated to the staff (where no one identified themselves) that I was missing my blueberry Waffle. I was handed over to the manager Rhonda. She informed me she would have to view security tapes to infact see if the Waffle was given to me. She took my name and phone number down and said she would call me back as soon as she viewed the footage. Thirty minutes went by with no mention of Waffle House calling me. I gave Waffle House a call back, to my surprise the staff told me she left for the evening. First and foremost, I am not a liar, and would not lie about a Waffle. Secondly, she is a General Manager, she should have the perfessionalism to give a customer a courtesy call back that had a complaint before leaving for the evening. Lastly, I am furious that I have been looked over like I am a nobody by Waffle House. My family and I come to this very Waffle House at least three or four times a month to the point I can tell you the name of the night time cook and when I do place my call to go order they know exactly who's order it's for. This is poor lack of communication on Waffle House's part as well as making me (the customer) feel as if I am a liar. The worst part is, when Rhonda isn't there, the staff had no clue how to handle a situation of when a customer's order is wrong. The lady at Waffle House, word for word said "We can't do anything about messed up orders when our Manager isn't here." I am disgusted out of my fifteen years coming to this Waffle House. When I called back today, she told me I received my waffle and I let her know I only had three orders. Three Texas cheese steak melts in one bag and two orders in another bag. There would be three plates in the bag if I received my waffle. She proceeded to hang up on me. It's not about the Waffle now, it's about Waffle House calling me a liar and disrespecting me. Rhonda need additional customer service training. If I could give zero stars I would.