Tonight I called in an order for my husband, same Scenario as we have dealt with three times in a row. . . I gave his name, I spelled out his name and gave the girl his phone number. I called back to add jalapeños to the order and a different girl picked up the phone, she couldn’t find the order. She’s explaining this to another girl In the background and the other girl takes the phone, (she’s the one that took my order the first time) she had to look up the order not by name or number but by what we ordered. She added jalapeños to the order and I asked, please add my husbands name as I will not be picking it up, he will be in a hurry. She said ok bye and hung up. My husband got there and low and behold they had trouble finding the order. They put it under a different name and different phone number. A totally random name and a phone number that’s no where near what I have them!! This is the third time this has happened to us! When he asked why they had trouble finding his order the girls blamed it on me saying it was because of the phone number that I gave them and I probably pronounced his name Wrong. ME, pronouncing my husbands name wrong. . . Ridiculous!!! Makes what should be a simple transaction annoying and dishonest! Don’t blame me for your laziness because you didn’t want to enter data into the computer the right way. Typical lazy millennial that doesn’t listen to people and blames everyone else for their mistakes. So disappointing, we just wanted...
Read moreIf it wasn't for everything else they offered, this place as a whole would have gone out of business years ago, cause they're sure not making money from their pizza.
I literally had to save a piece, and send into a lab for sampling because I cannot believe for one second that their pizza is suitable for human consumption. They HAVE to be buying off the health department. Just waiting for the results to come back in.
The pizza sauce tastes like rotten fermentation, EVERY time I've had pizza here. Yes, I've given this place the benefit of the doubt three separate times. I'm really not trying to be mean, but a totinos is better, and quite possibly safer to eat. I will take my kids to PLAY ONLY from now on, pre feeding them somewhere else.
For verification on taste: I love cheap food, chicos is a great "party" favor. The cheapo dogs from 7/11 are even not bad. Prefer pizza like BJs bar & grill, and that style. Dominos is good, and even cheaper pizza. Dominos blows this place out of the water. They might want to be like a Chuck E. Cheese, but unless they're willing to have actual food product that's human grade for consumption, they'll just keep getting blown out of the water by...
Read moreI usually don’t order pizza from here but decided to order online yesterday for Halloween. It took almost two hours. It was to be expected. Ordered XL pizza/ half hawaiian , the other half pepperoni, sausage, jalapeños. Got home-all the ingredients were literally thrown on there, NO EFFORT at all to make it how I ordered. Italian spice dumped specially on 1 slice. Cut horrendously. It was undercooked soggy cold. My fault, I should have checked it before leaving ppp. Came back next day as I didn’t want to return for a refund and wait yet again. Spoke to Ish Esparza the manager. I was hoping at the very least for an apology, some customer service empathy. What I got from him was rudeness, no apology and asked why I didn’t bring the pizza back last night. He treated me as if I was there to scam them out of $26. The audacity, adding more insult to the whole situation. I work hard for my money and will never spend a dime where it’s not Valued, along with my time. Over priced to begin with for mediocre service and food. He needs training in customer service this guy has no business being a manager of anything related...
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